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Computer and Electronic Equipment Repair in Australia Industry Data and Analysis
The Computer and Electronic Equipment Repair industry has been grappling with challenges, subduing revenue. Pandemic-induced economic uncertainty suppressed overall demand for industry services as consumers delayed repairs or gravitated towards new equipment. Discretionary income has fallen in the years since, which combined with inflationary pressures would normally led consumers to opt to repair existing equipment. However, a preference for new devices – as technology like smartphones and computers advances and is heavily marketed – has contributed to a decline in the electronics repair market in the current period. Overall, industry revenue has dropped at an annualised 1.6% over the past five years and is expected to total $3.1 billion in 2024-25, when revenue will dip by an estimated 1.5%.
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What's included in this industry analysis
IBISWorld's research coverage on the Computer and Electronic Equipment Repair industry in Australia includes market sizing, forecasting, data and analysis from 2014-2029. The most recent publication was released October 2024.
About this industry
What's this industry report about?
The Computer and Electronic Equipment Repair industry in Australia operates under the ANZSIC industry code S9422. Industry companies provide a range of repair and maintenance services for computers, tablets, phones, office equipment, medical equipment, electronic instruments and other electronic equipment (excluding domestic appliances). The industry does not include support services provided by computer and equipment manufacturers and wholesalers. Related terms covered in the Computer and Electronic Equipment Repair industry in Australia include warranty, mainframe and lans.
What's included in this industry?
Products and services covered in Computer and Electronic Equipment Repair industry in Australia include Computer repairs and maintenance, Medical equipment repairs and maintenance and Other electronic equipment repairs.
What companies are included in this industry?
Companies covered in the Computer and Electronic Equipment Repair industry in Australia include Geeks2U Pty Ltd and Paragon Care.
Performance
What's included in the Performance chapter?
The Performance chapter covers detailed analysis, datasets, detailed current performance, sources of volatility and an outlook with forecasts for the Computer and Electronic Equipment Repair industry in Australia.
Questions answered in this chapter include what's driving current industry performance, what influences industry volatility, how do successful businesses overcome volatility, what's driving the industry outlook. This analysis is supported with data and statistics on industry revenues, costs, profits, businesses and employees.
Products & Markets
What's included in the Products and Markets chapter?
The Products and Markets chapter covers detailed products and service segmentation and analysis of major markets for the for the Computer and Electronic Equipment Repair industry in Australia.
Questions answered in this chapter include how are the industry's products and services performing, what are innovations in industry products and services, what products or services do successful businesses offer and what's influencing demand from the industry's markets. This includes data and statistics on industry revenues by product and service segmentation and major markets.
Geographic Breakdown
What's included in the Geographic Breakdown chapter?
The Geographic Breakdown chapter covers detailed analysis and datasets on regional performance of the Computer and Electronic Equipment Repair industry in Australia.
Questions answered in this chapter include where are industry businesses located and how do businesses use location to their advantage. This includes data and statistics on industry revenues by location.
Competitive Forces
What's included in the Competitive Forces chapter?
The Competitive Forces chapter covers the concentration, barriers to entry and supplier and buyer profiles in the Computer and Electronic Equipment Repair industry in Australia. This includes data and statistics on industry market share concentration, barriers to entry, substitute products and buyer & supplier power.
Questions answered in this chapter include what impacts the industry's market share concentration, how do successful businesses handle concentration, what challenges do potential industry entrants face, how can potential entrants overcome barriers to entry, what are substitutes for industry services, how do successful businesses compete with substitutes and what power do buyers and suppliers have over the industry and how do successful businesses manage buyer & supplier power.
Companies
What's included in the Companies chapter?
The Companies chapter covers Key Takeaways, Market Share and Companies in the Computer and Electronic Equipment Repair industry in Australia. This includes data and analysis on companies operating in the industry that hold a market share greater than 5%.
Questions answered in this chapter include what companies have a meaningful market share and how each company is performing.
External Environment
What's included in the External Environment chapter?
The External Environment chapter covers Key Takeaways, External Drivers, Regulation & Policy and Assistance in the Computer and Electronic Equipment Repair industry in Australia. This includes data and statistics on factors impacting industry revenue such as economic indicators, regulation, policy and assistance programs.
Questions answered in this chapter include what demographic and macroeconomic factors impact the industry, what regulations impact the industry, what assistance is available to this industry.
Financial Benchmarks
What's included in the Financial Benchmarks chapter?
The Financial Benchmarks chapter covers Key Takeaways, Cost Structure, Financial Ratios, Valuation Multiples and Key Ratios in the Computer and Electronic Equipment Repair industry in Australia. This includes financial data and statistics on industry performance including key cost inputs, profitability, key financial ratios and enterprise value multiples.
Questions answered in this chapter include what trends impact industry costs and how financial ratios have changed overtime.
Industry Data
What's included in the Industry Data chapter?
The Industry Data chapter includes 10 years of historical data with 5 years of forecast data covering statistics like revenue, industry value add, establishments, enterprises, employment and wages in the Computer and Electronic Equipment Repair industry in Australia.
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Frequently Asked Questions
What is the market size of the Computer and Electronic Equipment Repair industry in Australia in 2026?
The market size of the Computer and Electronic Equipment Repair industry in Australia is $3.1bn in 2026.
How many businesses are there in the Computer and Electronic Equipment Repair industry in Australia in 2024?
There are 4,042 businesses in the Computer and Electronic Equipment Repair industry in Australia, which has grown at a CAGR of 0.7 % between 2019 and 2024.
How may import tariffs affect the Computer and Electronic Equipment Repair industry in Australia?
The Computer and Electronic Equipment Repair industry in Australia is unlikely to be materially impacted by import tariffs with imports accounting for a low share of industry revenue.
How may export tariffs affect the Computer and Electronic Equipment Repair industry in Australia?
The Computer and Electronic Equipment Repair industry in Australia is unlikely to be materially impacted by export tariffs with exports accounting for a low share of industry revenue.
Has the Computer and Electronic Equipment Repair industry in Australia grown or declined over the past 5 years?
The market size of the Computer and Electronic Equipment Repair industry in Australia has been declining at a CAGR of 1.6 % between 2019 and 2024.
What is the forecast growth of the Computer and Electronic Equipment Repair industry in Australia over the next 5 years?
Over the next five years, the Computer and Electronic Equipment Repair industry in Australia is expected to grow.
What are the biggest companies in the Computer and Electronic Equipment Repair industry in Australia?
The biggest companies operating in the Computer and Electronic Equipment Repair industry in Australia are Geeks2U Pty Ltd and Paragon Care
What does the Computer and Electronic Equipment Repair industry in Australia include?
Computer repairs and maintenance and Medical and surgical equipment repairs and maintenance are part of the Computer and Electronic Equipment Repair industry in Australia.
Which companies have the highest market share in the Computer and Electronic Equipment Repair industry in Australia?
The company holding the most market share in the Computer and Electronic Equipment Repair industry in Australia is Geeks2U Pty Ltd.
How competitive is the Computer and Electronic Equipment Repair industry in Australia?
The level of competition is moderate and increasing in the Computer and Electronic Equipment Repair industry in Australia.
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