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Domestic Appliance Repair and Maintenance in Australia Industry Data and Analysis
The Domestic Appliance Repair and Maintenance industry in Australia is highly fragmented, with numerous operators offering services across a broad range of household products, including TVs, refrigerators, washing machines, ovens, stoves, air conditioners, toasters and kettles. The number of enterprises surged in 2020-21, as the growing variety of advanced appliances created opportunities for specialised repairs and maintenance services. High interest rates designed to curb inflation placed significant financial pressure on households. In response, many consumers opted to repair existing appliances rather than purchase new ones, driving industry revenue to a peak in 2022-23. In the years since then, households have enjoyed an easing of cost-of-living pressures. The RBA’s gradual reduction of the cash rate has eased mortgage pressures and boosted household financial stability.
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What's included in this industry analysis
IBISWorld's research coverage on the Domestic Appliance Repair and Maintenance industry in Australia includes market sizing, forecasting, data and analysis from 2016-2031. The most recent publication was released January 2026.
About this industry
What's this industry report about?
The Domestic Appliance Repair and Maintenance industry in Australia operates under the ANZSIC industry code S9421. Companies in the Domestic Appliance Repair and Maintenance industry repair and maintain household electrical, electronic and gas appliances. These appliances include domestic air conditioners, electrical heating equipment, stoves, televisions and washing machines. Repairs and maintenance that manufacturers, wholesalers or local branches of foreign manufacturers carry out under warranty are not included in the industry. Related terms covered in the Domestic Appliance Repair and Maintenance industry in Australia include deflation, energy ratings and whitegoods.
What's included in this industry?
Products and services covered in Domestic Appliance Repair and Maintenance industry in Australia include Refrigerator repairs and maintenance services, Laundry appliance repairs and maintenance and Oven and stove repairs.
What companies are included in this industry?
The Domestic Appliance Repair and Maintenance industry in Australia is highly fragmented with no companies holding a market share greater than 5%.
Performance
What's included in the Performance chapter?
The Performance chapter covers detailed analysis, datasets, detailed current performance, sources of volatility and an outlook with forecasts for the Domestic Appliance Repair and Maintenance industry in Australia.
Questions answered in this chapter include what's driving current industry performance, what influences industry volatility, how do successful businesses overcome volatility, what's driving the industry outlook. This analysis is supported with data and statistics on industry revenues, costs, profits, businesses and employees.
Products & Markets
What's included in the Products and Markets chapter?
The Products and Markets chapter covers detailed products and service segmentation and analysis of major markets for the for the Domestic Appliance Repair and Maintenance industry in Australia.
Questions answered in this chapter include how are the industry's products and services performing, what are innovations in industry products and services, what products or services do successful businesses offer and what's influencing demand from the industry's markets. This includes data and statistics on industry revenues by product and service segmentation and major markets.
Geographic Breakdown
What's included in the Geographic Breakdown chapter?
The Geographic Breakdown chapter covers detailed analysis and datasets on regional performance of the Domestic Appliance Repair and Maintenance industry in Australia.
Questions answered in this chapter include where are industry businesses located and how do businesses use location to their advantage. This includes data and statistics on industry revenues by location.
Competitive Forces
What's included in the Competitive Forces chapter?
The Competitive Forces chapter covers the concentration, barriers to entry and supplier and buyer profiles in the Domestic Appliance Repair and Maintenance industry in Australia. This includes data and statistics on industry market share concentration, barriers to entry, substitute products and buyer & supplier power.
Questions answered in this chapter include what impacts the industry's market share concentration, how do successful businesses handle concentration, what challenges do potential industry entrants face, how can potential entrants overcome barriers to entry, what are substitutes for industry services, how do successful businesses compete with substitutes and what power do buyers and suppliers have over the industry and how do successful businesses manage buyer & supplier power.
Companies
What's included in the Companies chapter?
The Companies chapter covers Key Takeaways, Market Share and Companies in the Domestic Appliance Repair and Maintenance industry in Australia. This includes data and analysis on companies operating in the industry that hold a market share greater than 5%.
Questions answered in this chapter include what companies have a meaningful market share and how each company is performing.
External Environment
What's included in the External Environment chapter?
The External Environment chapter covers Key Takeaways, External Drivers, Regulation & Policy and Assistance in the Domestic Appliance Repair and Maintenance industry in Australia. This includes data and statistics on factors impacting industry revenue such as economic indicators, regulation, policy and assistance programs.
Questions answered in this chapter include what demographic and macroeconomic factors impact the industry, what regulations impact the industry, what assistance is available to this industry.
Financial Benchmarks
What's included in the Financial Benchmarks chapter?
The Financial Benchmarks chapter covers Key Takeaways, Cost Structure, Financial Ratios, Valuation Multiples and Key Ratios in the Domestic Appliance Repair and Maintenance industry in Australia. This includes financial data and statistics on industry performance including key cost inputs, profitability, key financial ratios and enterprise value multiples.
Questions answered in this chapter include what trends impact industry costs and how financial ratios have changed overtime.
Industry Data
What's included in the Industry Data chapter?
The Industry Data chapter includes 10 years of historical data with 5 years of forecast data covering statistics like revenue, industry value add, establishments, enterprises, employment and wages in the Domestic Appliance Repair and Maintenance industry in Australia.
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Frequently Asked Questions
What is the market size of the Domestic Appliance Repair and Maintenance industry in Australia in 2026?
The market size of the Domestic Appliance Repair and Maintenance industry in Australia is $2.0bn in 2026.
How many businesses are there in the Domestic Appliance Repair and Maintenance industry in Australia in 2026?
There are 2,348 businesses in the Domestic Appliance Repair and Maintenance industry in Australia, which has declined at a CAGR of 1.8 % between 2021 and 2026.
How may import tariffs affect the Domestic Appliance Repair and Maintenance industry in Australia?
The Domestic Appliance Repair and Maintenance industry in Australia is unlikely to be materially impacted by import tariffs with imports accounting for a low share of industry revenue.
How may export tariffs affect the Domestic Appliance Repair and Maintenance industry in Australia?
The Domestic Appliance Repair and Maintenance industry in Australia is unlikely to be materially impacted by export tariffs with exports accounting for a low share of industry revenue.
Has the Domestic Appliance Repair and Maintenance industry in Australia grown or declined over the past 5 years?
The market size of the Domestic Appliance Repair and Maintenance industry in Australia has been declining at a CAGR of 2.5 % between 2021 and 2026.
What is the forecast growth of the Domestic Appliance Repair and Maintenance industry in Australia over the next 5 years?
Over the next five years, the Domestic Appliance Repair and Maintenance industry in Australia is expected to decline.
What does the Domestic Appliance Repair and Maintenance industry in Australia include?
Refrigerator repairs and maintenance services and Laundry appliance repairs and maintenance are part of the Domestic Appliance Repair and Maintenance industry in Australia.
How competitive is the Domestic Appliance Repair and Maintenance industry in Australia?
The level of competition is moderate and steady in the Domestic Appliance Repair and Maintenance industry in Australia.
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