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AU ANZSIC O7712 | Industry Report

Investigation and Security Services in Australia Industry Data and Analysis

MR
Matilda Reilly
Analyst Melbourne, Australia April 2025

In recent years, security and investigative services firms have weathered mixed trading conditions. The crime rate dipped during COVID-19 lockdowns, while demand for event and crowd management services plunged. As pandemic health measures eased and consumers flocked to airports, events and businesses, demand for crowd control and patrol services has rebounded. The crime rate has also picked up as foot traffic increased again, necessitating security services. Businesses and households have continued to invest in security services and crime-prevention measures to protect themselves and their assets. Professional services firms are the biggest market for security providers, as businesses look to manage their risk and meet insurance obligations. Revenue is anticipated to expand at an annualised 1.6% over the five years through 2024-25, to $13.9 billion. This includes an expected uptick of 4.4% in 2024-25. Revenue volatility remained low as larger firms incorporated long-term service contracts with businesses, government bodies and financial institutions to mitigate revenue fluctuations.

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What's included in this industry analysis

IBISWorld's research coverage on the Investigation and Security Services industry in Australia includes market sizing, forecasting, data and analysis from 2015-2030. The most recent publication was released April 2025.

About this industry

What's this industry report about?

The Investigation and Security Services industry in Australia operates under the ANZSIC industry code O7712. Industry companies provide security, protection or private enquiry services other than those provided by police forces and government security agencies. Services include guards and patrols, monitored security systems, locksmiths, casual and permanent security staff, and crowd controllers. Companies also offer automated teller machine (ATM) and cash-collection services, and some aspects of secure document and computer data storage. Related terms covered in the Investigation and Security Services industry in Australia include atm, cctv, armoured guards and cit.

What's included in this industry?

Products and services covered in Investigation and Security Services industry in Australia include Mobile guards and patrol services, Crowd control services and Security system monitoring services.

What companies are included in this industry?

Companies covered in the Investigation and Security Services industry in Australia include MSS Security, Wilson Group and Linfox.

Performance

What's included in the Performance chapter?

The Performance chapter covers detailed analysis, datasets, detailed current performance, sources of volatility and an outlook with forecasts for the Investigation and Security Services industry in Australia.

Questions answered in this chapter include what's driving current industry performance, what influences industry volatility, how do successful businesses overcome volatility, what's driving the industry outlook. This analysis is supported with data and statistics on industry revenues, costs, profits, businesses and employees.

Products & Markets

What's included in the Products and Markets chapter?

The Products and Markets chapter covers detailed products and service segmentation and analysis of major markets for the for the Investigation and Security Services industry in Australia.

Questions answered in this chapter include how are the industry's products and services performing, what are innovations in industry products and services, what products or services do successful businesses offer and what's influencing demand from the industry's markets. This includes data and statistics on industry revenues by product and service segmentation and major markets.

Geographic Breakdown

What's included in the Geographic Breakdown chapter?

The Geographic Breakdown chapter covers detailed analysis and datasets on regional performance of the Investigation and Security Services industry in Australia.

Questions answered in this chapter include where are industry businesses located and how do businesses use location to their advantage. This includes data and statistics on industry revenues by location.

Competitive Forces

What's included in the Competitive Forces chapter?

The Competitive Forces chapter covers the concentration, barriers to entry and supplier and buyer profiles in the Investigation and Security Services industry in Australia. This includes data and statistics on industry market share concentration, barriers to entry, substitute products and buyer & supplier power.

Questions answered in this chapter include what impacts the industry's market share concentration, how do successful businesses handle concentration, what challenges do potential industry entrants face, how can potential entrants overcome barriers to entry, what are substitutes for industry services, how do successful businesses compete with substitutes and what power do buyers and suppliers have over the industry and how do successful businesses manage buyer & supplier power.

Companies

What's included in the Companies chapter?

The Companies chapter covers Key Takeaways, Market Share and Companies in the Investigation and Security Services industry in Australia. This includes data and analysis on companies operating in the industry that hold a market share greater than 5%.

Questions answered in this chapter include what companies have a meaningful market share and how each company is performing.

External Environment

What's included in the External Environment chapter?

The External Environment chapter covers Key Takeaways, External Drivers, Regulation & Policy and Assistance in the Investigation and Security Services industry in Australia. This includes data and statistics on factors impacting industry revenue such as economic indicators, regulation, policy and assistance programs.

Questions answered in this chapter include what demographic and macroeconomic factors impact the industry, what regulations impact the industry, what assistance is available to this industry.

Financial Benchmarks

What's included in the Financial Benchmarks chapter?

The Financial Benchmarks chapter covers Key Takeaways, Cost Structure, Financial Ratios, Valuation Multiples and Key Ratios in the Investigation and Security Services industry in Australia. This includes financial data and statistics on industry performance including key cost inputs, profitability, key financial ratios and enterprise value multiples.

Questions answered in this chapter include what trends impact industry costs and how financial ratios have changed overtime.

Industry Data

What's included in the Industry Data chapter?

The Industry Data chapter includes 10 years of historical data with 5 years of forecast data covering statistics like revenue, industry value add, establishments, enterprises, employment and wages in the Investigation and Security Services industry in Australia.

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Frequently Asked Questions

What is the market size of the Investigation and Security Services industry in Australia in 2026?

The market size of the Investigation and Security Services industry in Australia is $13.9bn in 2026.

How many businesses are there in the Investigation and Security Services industry in Australia in 2025?

There are 6,727 businesses in the Investigation and Security Services industry in Australia, which has grown at a CAGR of 1.3 % between 2020 and 2025.

How may import tariffs affect the Investigation and Security Services industry in Australia?

The Investigation and Security Services industry in Australia is unlikely to be materially impacted by import tariffs with imports accounting for a low share of industry revenue.

How may export tariffs affect the Investigation and Security Services industry in Australia?

The Investigation and Security Services industry in Australia is unlikely to be materially impacted by export tariffs with exports accounting for a low share of industry revenue.

Has the Investigation and Security Services industry in Australia grown or declined over the past 5 years?

The market size of the Investigation and Security Services industry in Australia has been growing at a CAGR of 1.6 % between 2020 and 2025.

What is the forecast growth of the Investigation and Security Services industry in Australia over the next 5 years?

Over the next five years, the Investigation and Security Services industry in Australia is expected to grow.

What are the biggest companies in the Investigation and Security Services industry in Australia?

The biggest companies operating in the Investigation and Security Services industry in Australia are MSS Security, Wilson Group and Linfox

What does the Investigation and Security Services industry in Australia include?

Cash-in-transit and armoured guard services and Crowd control are part of the Investigation and Security Services industry in Australia.

Which companies have the highest market share in the Investigation and Security Services industry in Australia?

The company holding the most market share in the Investigation and Security Services industry in Australia is MSS Security.

How competitive is the Investigation and Security Services industry in Australia?

The level of competition is high and increasing in the Investigation and Security Services industry in Australia.

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