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Pet Sitting Services in Australia - Market Research Report (2015-2030)

Kathrina Gonzales Kathrina Gonzales Melbourne, Australia Last Updated: June 2025 ANZSIC OD5699 Spotlight Report

Revenue

$1.5bn

2025-26

$1.6bn

Past 5-Year Growth

Profit

$XXX.Xm

Employees

12,931

Businesses

5,705

Wages

$XXX.Xm

Pet Sitting Services in Australia industry analysis

The Pet Sitting Services industry is experiencing robust growth, underpinned by rising pet ownership – which now exceeds two-thirds of all households – and shifting urban lifestyles that prioritise convenience and flexibility. Urbanisation and the prevalence of dual-income families, particularly those aged 30 to 49, have intensified demand for pet sitting, dog walking and in-home care, prompting providers to diversify their offerings and embrace digital platforms for seamless, personalised service delivery. Digital innovation, like user-friendly booking apps and AI-powered monitoring, has transformed customer expectations, positioning transparency, trust and convenience as industry standards.

Trends and Insights

  • The industry is expanding thanks to rising pet ownership and changing lifestyles, with urbanisation and dual-income households driving demand for convenient, trustworthy services. Providers are increasingly using digital tools to meet these evolving consumer needs.
  • Digital platforms and demand for personalised care are leading many owners to favour in-home minding and app-based services over traditional pet boarding. This shift in preferences, alongside high operational costs, has caused pet boarding facilities to lose revenue share.
  • Low barriers to entry and minimal set-up costs make it easy for new pet sitters to join the industry, especially through digital platforms. However, building trust and reputability is challenging, so new entrants can struggle to compete with established providers.
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Industry Statistics and Trends

Market size and recent performance (2015-2030)

Industry revenue has grown at a CAGR of 9.0 % over the past five years, to reach an estimated $1.5bn in 2025.

Trends and Insights

Household growth and changing lifestyles fuel sustained industry demand

  • More than two-thirds of Australian households now own pets, up significantly from 61% in 2016 and 2019, according to a 2022 Animal Medicines Australia survey. This has boosted demand for pet sitting, dog walking and in-home care services over the past five years.
  • Additional trends and insights available with purchase
Pet Sitting Services in Australia
Revenue (2015-2030)
IBISWorld Logo Source: IBISWorld

Industry outlook (2025-2030)

Market size is projected to grow over the next five years.

Trends and Insights

Rising household income and pet ownership will sustain industry growth

  • Household discretionary income and the number of households are forecast to increase over the next five years, creating a larger pool of potential pet owners and driving demand for pet sitting, walking and in-home care services.

Biggest companies in the Pet Sitting Services in Australia

There are no companies that hold a large enough market share in the Pet Sitting Services in Australia industry for IBISWorld to include in this product.

Products & Services Segmentation

Pet Sitting Services in Australia
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Pet boarding and minding services, In-home pet sitting services and Dog walking services. Pet boarding and minding services is the largest segment of the Pet Sitting Services in Australia.

Trends and Insights

Digital platforms and personalised care are reshaping pet boarding and minding services amid rising competition

  • Pet boarding and minding services involve caring for pets at a specialised facility or the caregiver’s home, providing daily needs like food, exercise and interaction during the owner’s absence.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

Pet sitting providers include individuals and businesses that offer temporary pet care through walking, boarding and in-home visits. Care is commonly provided for dogs and cats, but can also extend to birds, fish and exotic animals. Services may occur at the residences of pet owners or sitters, or at pet care facilities. The industry also includes digital platforms that connect pet owners with sitters.

What's included in this industry?

Products and services covered in the Pet Sitting Services industry in Australia include Pet boarding and minding services, In-home pet sitting services and Dog walking services.

Companies

Companies covered in the Pet Sitting Services industry in Australia include .

Purchase this report to view all major companies in this industry.

Related Terms

Related terms covered in the Pet Sitting Services industry in Australia include humanisation, pet minding, pet parenting and gig economy.

Industry Code

ANZSIC 2006

ANZSIC 9539 - Pet Sitting Services in Australia

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

The industry is expanding thanks to rising pet ownership and changing lifestyles, with urbanisation and dual-income households driving demand for convenient, trustworthy servi...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2015-2024) and forecast (2025-2030)
  • Employees, including historical (2015-2024) and forecast (2025-2030)
  • Businesses, including historical (2015-2024) and forecast (2025-2030)
  • Profit, including historical (2015-2025)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Factors that influence volatility in the industry
  • Key success factors for businesses to overcome volatility

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Digital platforms and demand for personalised care are leading many owners to favour in-home minding and app-based services over traditional pet boarding. This shift in prefe...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2025
  • Product innovation level

Charts

  • Products & services segmentation in 2025
  • Major market segmentation in 2025

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

Purchase this report to unlock analyst insights.

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each region
  • Share of population compared to establishments in each region in 2025

Tables

  • Number and share of establishments in each region in 2025
  • Number and share of revenue each region accounts for in 2025
  • Number and share of wages each region accounts for in 2025
  • Number and share of employees in each region in 2025

Detailed analysis

  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Low barriers to entry and minimal set-up costs make it easy for new pet sitters to join the industry, especially through digital platforms. However, building trust and reputa...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2020-2025
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

Regulatory requirements for the industry are increasing. Stricter rules on liability insurance, pet welfare standards and mandatory background checks are elevating compliance...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Profit is under pressure from rising operational costs and intensified price competition. The influx of digital platforms and casual sitters has made it easier for consumers ...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
  • Investment vs. share of economy

Data tables

  • Cash Flow & Debt Service Ratios (2015-2030)
  • Revenue per Employee (2015-2030)
  • Revenue per Enterprise (2015-2030)
  • Employees per Establishment (2015-2030)
  • Employees per Enterprise (2015-2030)
  • Average Wage (2015-2030)
  • Wages/Revenue (2015-2030)
  • Establishments per Enterprise (2015-2030)
  • IVA/Revenue (2015-2030)
  • Imports/Demand (2015-2030)
  • Exports/Revenue (2015-2030)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2015-2030)
  • IVA (2015-2030)
  • Establishments (2015-2030)
  • Enterprises (2015-2030)
  • Employment (2015-2030)
  • Exports (2015-2030)
  • Imports (2015-2030)
  • Wages (2015-2030)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Pet Sitting Services industry in Australia in 2025?

The market size of the Pet Sitting Services industry in Australia is $1.5bn in 2025.

How many businesses are there in the Pet Sitting Services industry in Australia in 2025?

There are 5,705 businesses in the Pet Sitting Services industry in Australia, which has grown at a CAGR of 12.4 % between 2020 and 2025.

Has the Pet Sitting Services industry in Australia grown or declined over the past 5 years?

The market size of the Pet Sitting Services industry in Australia has been growing at a CAGR of 9.0 % between 2020 and 2025.

What is the forecast growth of the Pet Sitting Services industry in Australia over the next 5 years?

Over the next five years, the Pet Sitting Services industry in Australia is expected to grow.

What does the Pet Sitting Services industry in Australia include?

Pet boarding and minding services and In-home pet sitting services are part of the Pet Sitting Services industry in Australia.

How competitive is the Pet Sitting Services industry in Australia?

The level of competition is low and steady in the Pet Sitting Services industry in Australia.

Related Industries

Widen your competitive advantage with related industries

Competitors

  • There are no industries to display.

View all industries in Australia

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in Australia include:

  • Australian Bureau of Statistics
  • Australian Taxation Office
  • Australian Securities & Investments Commission

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

Learn more about our methodology and data sourcing on the Help Center.

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