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Wireless Telephone and Data Services Resellers in Australia - Market Research Report (2015-2030)

Michael Doyle Michael Doyle Melbourne, Australia Last Updated: November 2025 ANZSIC OD5537

Revenue

$565.3m

2025-26

$565.3m

Past 5-Year Growth

Profit

$XX.Xm

Employees

799

Businesses

33

Wages

$XX.Xm

Wireless Telephone and Data Services Resellers in Australia industry analysis

In recent years, the Wireless Telephone and Data Services Resellers industry has experienced significant growth, driven primarily by falling discretionary incomes that have pushed consumers away from expensive plans offered by major network operators and towards more affordable MVNOs. This shift has increased both the industry’s customer base and overall revenue, especially for resellers positioned as cost-effective and reliable, like ALDIMobile. Major acquisitions, like Optus’s purchase of Amaysim and Telstra’s acquisition of Boost Mobile, have led to industry exits, dramatically reshaping market size and concentration and consolidating power among the remaining players. Strong population growth, widespread digital adoption and a heavy reliance on smartphones have expanded data usage and demand for flexible plans, although market saturation has begun to slow new device uptake. The entry of NBN providers like Superloop, AGL, Vocus and Aussie Broadband into the MVNO space has heightened competition. These providers bundle NBN and mobile offerings, appealing to value-conscious customers. Overall, revenue has climbed by an expected 4.9% to $565.3 million through the end of 2025-26. Revenue is expected to sink by 5.7% in 2025-26, with declines partly attributable to Telstra's 2024 acquisition of prominent MVNO Boost Mobile.

Trends and Insights

  • Falling discretionary incomes have driven consumers to resellers. As real household income has declined, more consumers have switched from high-priced plans to MVNOs for affordability, boosting industry revenue and altering market dynamics.
  • Most consumers and businesses in Australia consider wireless telephone and data services a necessity. This industry serves consumers of all ages and many institutions across Australia.
  • Resellers stay close to their host network operator to enable more convenient relationship management. Most MNOs operate businesses in the heavily populated areas of Melbourne and Sydney, underscoring the high concentration of companies in densely packed regions.
  • Price, value and the quality of mobile services are competition points in this industry. Mobile network operators also heighten competition by selling wireless telecommunications services directly to consumers and businesses.
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Industry Statistics and Trends

Market size and recent performance (2015-2030)

Industry revenue has grown at a CAGR of 4.9 % over the past five years, to reach an estimated $565.3m in 2025.

Trends and Insights

Falling discretionary incomes have pushed consumers to resellers

  • Real household discretionary income has declined in recent years as inflation has outpaced wage growth, putting pressure on consumers’ spending power. Because of this, many consumers have moved away from higher-priced, premium plans offered directly by major network operators like Telstra, TPG and Optus, instead turning to plans offered by wireless telephone and data services resellers.
  • Additional trends and insights available with purchase
Wireless Telephone and Data Services Resellers in Australia
Revenue (2015-2030)
IBISWorld Logo Source: IBISWorld

Industry outlook (2025-2030)

Market size is projected to grow over the next five years.

Trends and Insights

Competition and consolidation will influence the industry landscape

  • Competition among infrastructure owners like Telstra, Optus, TPG Telecom and a broad field of MVNOs for wireless telephone and data services will maintain pressure on industry margins and revenue in the coming years. Resellers will compete fiercely with infrastructure owners, especially as they begin to acquire resellers, like Telstra did with Boost Mobile in December 2024.

Biggest companies in the Wireless Telephone and Data Services Resellers in Australia

Company
Market Share (%)
2026
Revenue ($m)
2026
Medion Australia
262.4
Vocus
54.0
South Phone
27.0

To view the market share and analysis for all 6 top companies in this industry, view purchase options.

Products & Services Segmentation

Wireless Telephone and Data Services Resellers in Australia
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Postpaid plans, Prepaid plans and Data-only plans. Postpaid plans is the largest segment of the Wireless Telephone and Data Services Resellers in Australia.

Trends and Insights

Sales of prepaid plans have soared

  • Prepaid plans work by having consumers top-up or recharge their account before they can use features like calls, texts and data.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

Companies in the Wireless Telephone and Data Services Resellers industry offer mobile voice and data plans to consumers and businesses. Neither resellers nor their parent companies own or operate their mobile networks. Instead, they purchase access from a mobile network operator and resell it to customers. Resellers are often referred to as Mobile Virtual Network Operators (MVNOs). Providing non-mobile internet connections through an MVNO is not included in this industry.

What's included in this industry?

Products and services covered in the Wireless Telephone and Data Services Resellers industry in Australia include Postpaid plans, Prepaid plans and Data-only plans.

Companies

Companies covered in the Wireless Telephone and Data Services Resellers industry in Australia include Medion Australia, Vocus and South Phone.

Purchase this report to view all 6 major companies in this industry.

Related Terms

Related terms covered in the Wireless Telephone and Data Services Resellers industry in Australia include mobile network operators (mnos), mobile virtual network operators (mvnos), average revenue per user (arpu) and megabits per second (mbps).

Industry Code

ANZSIC 2006

ANZSIC 5809 - Wireless Telephone and Data Services Resellers in Australia

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Falling discretionary incomes have driven consumers to resellers. As real household income has declined, more consumers have switched from high-priced plans to MVNOs for affo...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2015-2024) and forecast (2025-2030)
  • Employees, including historical (2015-2024) and forecast (2025-2030)
  • Businesses, including historical (2015-2024) and forecast (2025-2030)
  • Profit, including historical (2015-2025)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Most consumers and businesses in Australia consider wireless telephone and data services a necessity. This industry serves consumers of all ages and many institutions across ...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2025
  • Product innovation level

Charts

  • Products & services segmentation in 2025
  • Major market segmentation in 2025

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

Resellers stay close to their host network operator to enable more convenient relationship management. Most MNOs operate businesses in the heavily populated areas of Melbourn...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each region
  • Share of population compared to establishments in each region in 2025

Tables

  • Number and share of establishments in each region in 2025
  • Number and share of revenue each region accounts for in 2025
  • Number and share of wages each region accounts for in 2025
  • Number and share of employees in each region in 2025

Detailed analysis

  • Geographic spread of the industry across Asia Pacific, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Price, value and the quality of mobile services are competition points in this industry. Mobile network operators also heighten competition by selling wireless telecommunicat...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2020-2025
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

Major companies are expanding service offerings to include 5G network plans. MNOs' 5G network expansion is impacting major resellers attempting to broaden offerings to includ...

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2021 through 2025
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2025
  • Overview of Medion Australia's performance by revenue, market share and profit margin from 2019 through 2025
  • Overview of Vocus's performance by revenue, market share and profit margin from 2019 through 2025
  • Overview of South Phone's performance by revenue, market share and profit margin from 2019 through 2025
  • Overview of revenue, market share and profit margin trend for 3 additional companies

Detailed analysis

  • Description and key data for Medion Australia, and factors influencing its performance in the industry
  • Description and key data for Vocus, and factors influencing its performance in the industry
  • Description and key data for South Phone, and factors influencing its performance in the industry
  • Description, key data and performance trends for 3 additional companies

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

Rising mobile telecommunications density expands the addressable market for resellers. As more Australians adopt mobile services, MVNOs benefit from a larger customer base, a...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2015-2030) 
  • Assistance historical data and forecast (2015-2030) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Wages have remained steady as a share of industry revenue. Increased efficiency has been offset by rising average wages, leaving wages stable relative to revenue despite oper...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
  • Investment vs. share of economy

Data tables

  • Cash Flow & Debt Service Ratios (2015-2030)
  • Revenue per Employee (2015-2030)
  • Revenue per Enterprise (2015-2030)
  • Employees per Establishment (2015-2030)
  • Employees per Enterprise (2015-2030)
  • Average Wage (2015-2030)
  • Wages/Revenue (2015-2030)
  • Establishments per Enterprise (2015-2030)
  • IVA/Revenue (2015-2030)
  • Imports/Demand (2015-2030)
  • Exports/Revenue (2015-2030)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2015-2030)
  • IVA (2015-2030)
  • Establishments (2015-2030)
  • Enterprises (2015-2030)
  • Employment (2015-2030)
  • Exports (2015-2030)
  • Imports (2015-2030)
  • Wages (2015-2030)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Wireless Telephone and Data Services Resellers industry in Australia in 2025?

The market size of the Wireless Telephone and Data Services Resellers industry in Australia is $565.3m in 2025.

How many businesses are there in the Wireless Telephone and Data Services Resellers industry in Australia in 2025?

There are 33 businesses in the Wireless Telephone and Data Services Resellers industry in Australia, which has declined at a CAGR of 5.6 % between 2020 and 2025.

How may import tariffs affect the Wireless Telephone and Data Services Resellers industry in Australia?

The Wireless Telephone and Data Services Resellers industry in Australia is unlikely to be materially impacted by import tariffs with imports accounting for a low share of industry revenue.

How may export tariffs affect the Wireless Telephone and Data Services Resellers industry in Australia?

The Wireless Telephone and Data Services Resellers industry in Australia is unlikely to be materially impacted by export tariffs with exports accounting for a low share of industry revenue.

Has the Wireless Telephone and Data Services Resellers industry in Australia grown or declined over the past 5 years?

The market size of the Wireless Telephone and Data Services Resellers industry in Australia has been growing at a CAGR of 4.9 % between 2020 and 2025.

What is the forecast growth of the Wireless Telephone and Data Services Resellers industry in Australia over the next 5 years?

Over the next five years, the Wireless Telephone and Data Services Resellers industry in Australia is expected to grow.

What are the biggest companies in the Wireless Telephone and Data Services Resellers industry in Australia?

The biggest companies operating in the Wireless Telephone and Data Services Resellers industry in Australia are Medion Australia, Vocus and South Phone

What does the Wireless Telephone and Data Services Resellers industry in Australia include?

Postpaid plans and Prepaid plans are part of the Wireless Telephone and Data Services Resellers industry in Australia.

Which companies have the highest market share in the Wireless Telephone and Data Services Resellers industry in Australia?

The company holding the most market share in the Wireless Telephone and Data Services Resellers industry in Australia is Medion Australia.

How competitive is the Wireless Telephone and Data Services Resellers industry in Australia?

The level of competition is high and increasing in the Wireless Telephone and Data Services Resellers industry in Australia.

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in Australia include:

  • Australian Bureau of Statistics
  • Australian Taxation Office
  • Australian Securities & Investments Commission

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

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