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Department Stores in Europe - Market Size, Industry Analysis, Trends and Forecasts (2025-2030)

ISIC 4719 April 2025 Spotlight Report

Revenue

€197.4bn

2020-2025 2.9 %
2025-2030 X.X %

Employees

1m

2020-2025 0.2 %
2025-2030 X.X %

Businesses

259k

2020-2025 2.8 %
2025-2030 X.X %

Wages

€XX.Xbn

2020-2025 X.X %
2025-2030 X.X %

Department Stores in Europe industry analysis

Department store revenue is expected to drop at a compound annual rate of 2.9% over the five years through 2025. Department stores were once hailed as a one-stop shop and a shopper's favourite, but the retail landscape has changed. Department stores have been slow to keep up with what's in vogue and shoppers' need for instant gratification, losing sales to e-tailers and fast-fashion brands.Some department stores have successfully adopted new strategies to fend off competition, like by rolling out in-house bars, cafes and restaurants for shoppers to rest and refuel or by introducing beauty bars for a quick pick-me-up. Nonetheless, price competition remains intense as income pressures remain evident – with growth driven by price increases over buying more. In 2025, revenue is slated to grow by 6.5% to €197.4 billion. The average profit margin reached 9.7%, an uptick from five years ago thanks to the rollover of in-store experiences.Department store revenue is forecast to inch upwards at a compound annual rate of 5.6% over the five years through 2030 to €259.4 billion. Competition will remain fierce and department stores will need to adapt to survive. The outdated retail-only business model no longer resonates with mindful consumers, who crave experiences and community. Social media continues to become ever-more prevalent and the power influencers will only grow, making social commerce a top priority. Sustainability has become more than just a buzzword, particularly in light of the European Parliament’s fight against fast fashion, so department stores will need to improve their green credentials to stay in demand. Meanwhile, demographic trends will push digitisation in department stores.

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Industry Statistics and Trends

Department Stores in Europe key trends

Department stores are no longer in vogue.

 

The once king of the high street has succumbed to shifting consumer preferences and the desire for convenience, affordability and sustainability.

The retail market shifts online.

 

Faced with meteoric rises in online shopping, traditional department stores are placing a greater focus on adjusting products and creating an immersive consumer experience to keep people coming through their doors.

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Department Stores in Europe

Industry Revenue

Total value and annual change from 2012-2030. Includes 5-year outlook.

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Department Stores in Europe market size (2020-2025)

Industry revenue has declined at a CAGR of 2.9 % over the past five years, to reach an estimated €197.4bn in 2025.

Trends and Insights

Luxury tourism boosts European department stores, while the UK lags behind

  • Europe’s luxury fashion scene—home to giants like LVMH, Chanel, and Loewe—is booming as international tourism rebounds. Department stores across the continent are thriving, boosted by favourable exchange rates, tax-free shopping, and a surge in high-spending tourists, especially from the US and China.

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Department Stores in Europe outlook (2025-2030)

Market size is projected to grow over the next five years.

Experiential retailing looks set to stay, opening up new markets

  • The experiential retail trend is set to continue. Modern shoppers – particularly Gen-Z value experiences over possessions. For instance, an Eventbrite survey indicated that 66% of British 18-34-year-olds feel more fulfilled by live experiences than by purchasing items of equivalent value.

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Revenue

€197.4bn

2020-2025 2.9 %
2025-2030 X.X %

Employees

1m

2020-2025 0.2 %
2025-2030 X.X %

Wages

€XX.Xbn

2020-2025 X.X %
2025-2030 X.X %

European Leaders & Laggards

Europe Job Growth CAGR: 0.2 % *
  • Job Growth

Top 5 Countries

    Bottom 5 Countries

      * CAGR values are for the years 2020-2025.

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      Biggest companies in the Department Stores in Europe

      Company
      Market Share (%)
      2025
      Revenue (€m)
      2025
      Profit (€m)
      2025
      Profit Margin (%)
      2025
      El Corte Inglés SA
      19,377.7
      -1,251.9
      -6.5
      Marks and Spencer Group plc
      17,121.5
      845.3
      4.9
      The TJX Companies Inc
      61,802.8
      7,828.6
      12.7

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      Department Stores in Europe

      Products & Services Segmentation

      Industry revenue broken down by key product and services lines.

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      Top Questions Answered in this Report

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      What is the market size of the Department Stores industry in Europe in 2025?

      The market size of the Department Stores industry in Europe is €197.4bn in 2025.

      How many businesses are there in the Department Stores industry in Europe in 2025?

      There are 259k businesses in the Department Stores industry in Europe, which has grown at a CAGR of 2.8 % between 2020 and 2025.

      Has the Department Stores industry in Europe grown or declined over the past 5 years?

      The market size of the Department Stores industry in Europe has been declining at a CAGR of 2.9 % between 2020 and 2025.

      What is the forecast growth of the Department Stores industry in Europe over the next 5 years?

      Over the next five years, the Department Stores industry in Europe is expected to grow.

      What does the Department Stores industry in Europe include?

      Clothing and footwear and Accessories are part of the Department Stores industry in Europe.

      Which countries have the most businesses in the Department Stores industry in Europe?

      The European country with the most businesses in the Department Stores industry is Russia.

      How competitive is the Department Stores industry in Europe?

      The level of competition is moderate and increasing in the Department Stores industry in Europe.

      Related Industries

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      Table of Contents

      About this industry

      Industry definition

      Department stores retail a wide range of general merchandise, including clothing, household appliances, toys, games, personal-care products and garden equipment. These stores typically organise merchandise into separate departments within a single location, providing customers with a one-stop shopping experience. Department stores may operate independently or as part of a retail chain.

      Related Terms

      FAST FASHIONRETAIL ANCHORE-TAILERS

      What's included in this industry?

      Clothing and footwearAccessoriesHealth and beautyFood and beveragesHousehold items and furnitureGames and toysElectrical goods

      Companies

      El Corte Inglés SAMarks and Spencer Group plcThe TJX Companies Inc

      Industry Code

      ISIC 2006

      4719 - Other retail sale in non-specialized stores in Europe

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      Performance

      Key Takeaways

      Luxury tourism boosts European department stores, while the UK lags behind

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      Revenue Highlights

      Trends
      • Revenue
      • 2025 Revenue Growth
      • Revenue Volatility

      Employment Highlights

      Trends
      • Employees
      • Employees per Business
      • Revenue per Employee

      Business Highlights

      Trends
      • Businesses
      • Employees per Business
      • Revenue per Business

      Profit Highlights

      Trends
      • Total Profit
      • Profit Margin
      • Profit per Business

      Current Performance

      Charts
      • Revenue in the Department Stores in Europe industry (2012 -2030)
      • Employees in the Department Stores in Europe industry (2012 -2030)
      • Business in the Department Stores in Europe industry (2012 -2030)
      • Profit in the Department Stores in Europe industry (2012 -2030)
      Analysis

      What's driving current industry performance in the Department Stores in Europe industry?


      Outlook

      Analysis

      What's driving the Department Stores in Europe industry outlook?


      Volatility

      Analysis

      What influences volatility in the Department Stores in Europe industry?

      Charts
      • Industry Volatility vs. Revenue Growth Matrix

      Life Cycle

      Analysis

      What determines the industry life cycle stage in the Department Stores in Europe industry?

      Charts
      • Industry Life Cycle Matrix

      Products and Markets

      Highlights

      Trends
      • Largest Market
      • Product Innovation

      Key Takeaways

      Younger shoppers abandon traditional department stores. Age greatly influences shopping preferences, with young adults shunning department stores in favour of alternative, budget-friendly alternatives like online shopping, renting items and fast-fashion outlets.

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      Products and Services

      Charts
      • Products and Services Segmentation
      Analysis

      How are the Department Stores in Europe industry's products and services performing?

      Analysis

      What are innovations in the Department Stores in Europe industry's products and services?


      Major Markets

      Charts
      • Major Market Segmentation
      Analysis

      What influences demand in the Department Stores in Europe industry?


      International Trade

      Highlights

      • Total Imports into Europe
      • Total Exports into Europe
      Heat maps
      • Industry Concentration of Imports by Country
      • Industry Concentration of Exports by Country
      Data Tables

      Value and annual change (%) included

      • Number of Imports and Exports by European Country (2025)

      Geographic Breakdown

      Business Locations

      Heat maps
      • Share of Total Industry Revenue by Region (2025)
      • Share of Total Industry Enterprises by Region (2025)
      • Share of Total Industry Employment by Region (2025)
      • Share of Total Industry Wages by Region (2025)

      Industry Geographic Breakdown

      Data Tables

      Values and annual change provided for 37 European countries:

      • Revenue (2025)
      • IVA (2025)
      • Enterprises (2025)
      • Employment (2025)
      • Exports (2025)
      • Imports (2025)

      Competitive Forces

      Highlights

      Trends
      • Concentration
      • Competition
      • Barriers to Entry
      • Substitutes
      • Buyer Power
      • Supplier Power

      Key Takeaways

      High barriers to success ensure little in market concentration. Brand loyalty and image pose a significant challenge to new entrants. The vast majority of department stores date back to the early 1900s, so they’ve built up a strong brand following.

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      Supply Chain

      Charts

      Buyer and supply industries

      Companies

      Market Share

      Charts
      • Industry Market Share by Company (2020-2025)

      Companies

      Data Tables

      Top 11 companies by market share:

      • Market share (2025)
      • Revenue (2025)
      • Profit (2025)
      • Profit Margin (2025)

      Data Tables
      • Countries of operation for El Corte Inglés SA
      • Countries of operation for Marks and Spencer Group plc
      • Countries of operation for The TJX Companies Inc
      • Countries of operation for Central Group
      • Countries of operation for John Lewis Partnership plc
      • Countries of operation for Groupe Galeries Lafayette
      • Countries of operation for Bennet SpA
      • Countries of operation for Galeria Karstadt Kaufhof GmbH
      • Countries of operation for Printemps SAS
      • Countries of operation for Selfridges Retail Ltd
      • Countries of operation for Ahlens AB

      External Environment

      Highlights

      Trends
      • Regulation & Policy
      • Assistance

      Key Takeaways

      Most of Europe has a light-touch approach to regulating department stores. Most legislation relating to department stores applies at a broader retail level (e.g. keeping supplier information) and is easy to comply with.

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      External Drivers

      Analysis

      What demographic and macroeconomic factors impact the Department Stores in Europe industry?

      Financial Benchmarks

      Highlights

      Trends
      • Profit Margin
      • Average Wage
      • Largest Cost

      Key Takeaways

      Price competition threatens profit. Leading department stores face intense price competition as lower-cost retailers expand and consumer trends favour second-hand and rental markets, lowering profit.

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      Cost Structure

      Charts
      • Share of Economy vs. Investment Matrix
      • Industry Cost Structure Benchmarks:
        • Marketing
        • Depreciation
        • Profit
        • Purchases
        • Wages
        • Rent
        • Utilities
        • Other
      Analysis

      What trends impact cost in the Department Stores in Europe industry?


      Key Ratios

      Data tables
      • IVA/Revenue (2015-2030)
      • Imports/Demand (2015-2030)
      • Exports/Revenue (2015-2030)
      • Revenue per Employee (2015-2030)
      • Wages/Revenue (2015-2030)
      • Employees per Establishment (2015-2030)
      • Average Wage (2015-2030)

      Country Benchmarks

      European Leaders & Laggards

      Data Tables

      Top and bottom five countries listed for each:

      • Revenue Growth (2025)
      • Business Growth (2025)
      • Job Growth (2025)

      European Country Performance

      Data Tables

      Rankings available for 37 countries. Statistics ranked include:

      • IVA/Revenue (2025)
      • Imports/Demand (2025)
      • Exports/Revenue (2025)
      • Revenue per Employee (2025)
      • Wages/Revenue (2025)
      • Employees per Establishment (2025)
      • Average Wage (2025)

      Structural Comparison

      Data Tables

      Trends in 37 countries benchmarked against trends in Europe

      • Concentration
      • Competition
      • Barriers to Entry
      • Buyer Power
      • Supplier Power
      • Volatility
      • Capital Intensity
      • Innovation
      • Life Cycle

      Key Statistics

      Industry Data

      Data Tables

      Including values and annual change:

      • Revenue (2015-2030)
      • IVA (2015-2030)
      • Establishments (2015-2030)
      • Enterprises (2015-2030)
      • Employment (2015-2030)
      • Exports (2015-2030)
      • Imports (2015-2030)
      • Wages (2015-2030)

      Methodology

      Where does IBISWorld source its data?

      IBISWorld is a world-leading provider of business information, with reports on 5,000+ industries in Australia, New Zealand, North America, Europe and China. Our expert industry analysts start with official, verified and publicly available sources of data to build an accurate picture of each industry.

      Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and IBISWorld's proprietary database of statistics and analysis to provide balanced, independent and accurate insights. 

      IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools.

      To learn more about specific data sources used by IBISWorld's analysts globally, including how industry data forecasts are produced, visit our Help Center.