Computer & Communication Equipment Repair in France - Market Size, Industry Analysis, Trends and Forecasts (2025-2029)

Computer & Communication Equipment Repair in France industry analysis

Revenue is expected to drop at a compound rate of 3.1% over the five years through 2025 to €4 billion, including an estimated dip of 1% in 2025. With Apple allowing second-hand components for repairs, local repair shops can offer more affordable services, heightening competition for authorised providers. This change boosts repairability in the market, which aligns with the introduction of the repairability index in 2021, aiming to reduce electronic waste. Repair companies are expanding their services, driven by consumer preference for fix-friendly products that delay replacement costs. However, high inflation in 2022 and 2023 pressured French consumers into delaying repairs because services and spare parts became pricier, leading to a notable drop of 10.2% in industry revenue in 2023. Stabilised inflation from 2024 provides some respite, but many businesses still face barriers like complex entry criteria for repair funding, deterring smaller entities. There's room for growth in non-traditional areas like server repairs, but businesses must adapt pricing and offerings to maintain competitiveness.

Trends and Insights

• Shrinking demand dents revenue. Lower computer prices and a trend towards smaller, less-durable computers lead consumers to replace their broken devices instead of having them fixed, reducing demand for repair companies.
• Technological developments threaten specialised equipment repair. The move towards contactless payments reduces the use of ATMs and cash machines, diminishing the need for specialised machine repair and creating a barrier to growth.
• Specialised repair companies leverage expertise to gain an advantage. Repair companies specialising in specific areas or skills can charge more for their expertise, giving them a competitive advantage.