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FR FR-S951 | Industry Report

Computer & Communication Equipment Repair in France Industry Data and Analysis

JK
Jonas Kao
Analyst London, United Kingdom February 2025

Revenue is expected to drop at a compound rate of 3.1% over the five years through 2025 to €4 billion, including an estimated dip of 1% in 2025. With Apple allowing second-hand components for repairs, local repair shops can offer more affordable services, heightening competition for authorised providers. This change boosts repairability in the market, which aligns with the introduction of the repairability index in 2021, aiming to reduce electronic waste. Repair companies are expanding their services, driven by consumer preference for fix-friendly products that delay replacement costs. However, high inflation in 2022 and 2023 pressured French consumers into delaying repairs because services and spare parts became pricier, leading to a notable drop of 10.2% in industry revenue in 2023. Stabilised inflation from 2024 provides some respite, but many businesses still face barriers like complex entry criteria for repair funding, deterring smaller entities. There's room for growth in non-traditional areas like server repairs, but businesses must adapt pricing and offerings to maintain competitiveness.

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What's included in this industry analysis

IBISWorld's research coverage on the Computer & Communication Equipment Repair industry in France includes market sizing, forecasting, data and analysis from 2015-2030. The most recent publication was released February 2025.

About this industry

What's this industry report about?

The Computer & Communication Equipment Repair industry in France operates under the industry code FR-S951. Companies in the industry repair and maintain computers, computer equipment and communication devices. They repair computers, computer peripherals, tablets, gaming consoles, public machines (e.g. ATMs and cash registers), cordless and mobile phones, carrier equipment modems, two-way radios, commercial TVs, video cameras and fax machines. Related terms covered in the Computer & Communication Equipment Repair industry in France include warranty, precision equipment, peripheral, augmented reality and virtual reality.

What's included in this industry?

Products and services covered in Computer & Communication Equipment Repair industry in France include Desktop and laptop computer repair, Storage device repair and Portable electronic device repair.

What companies are included in this industry?

Companies covered in the Computer & Communication Equipment Repair industry in France include Dell Technologies Inc., Samsung Electronics Co Ltd and Apple Inc.

Performance

What's included in the Performance chapter?

The Performance chapter covers detailed analysis, datasets, detailed current performance, sources of volatility and an outlook with forecasts for the Computer & Communication Equipment Repair industry in France.

Questions answered in this chapter include what's driving current industry performance, what influences industry volatility, how do successful businesses overcome volatility, what's driving the industry outlook. This analysis is supported with data and statistics on industry revenues, costs, profits, businesses and employees.

Products & Markets

What's included in the Products and Markets chapter?

The Products and Markets chapter covers detailed products and service segmentation and analysis of major markets for the for the Computer & Communication Equipment Repair industry in France.

Questions answered in this chapter include how are the industry's products and services performing, what are innovations in industry products and services, what products or services do successful businesses offer and what's influencing demand from the industry's markets. This includes data and statistics on industry revenues by product and service segmentation and major markets.

Geographic Breakdown

What's included in the Geographic Breakdown chapter?

The Geographic Breakdown chapter covers detailed analysis and datasets on regional performance of the Computer & Communication Equipment Repair industry in France.

Questions answered in this chapter include where are industry businesses located and how do businesses use location to their advantage. This includes data and statistics on industry revenues by location.

Competitive Forces

What's included in the Competitive Forces chapter?

The Competitive Forces chapter covers the concentration, barriers to entry and supplier and buyer profiles in the Computer & Communication Equipment Repair industry in France. This includes data and statistics on industry market share concentration, barriers to entry, substitute products and buyer & supplier power.

Questions answered in this chapter include what impacts the industry's market share concentration, how do successful businesses handle concentration, what challenges do potential industry entrants face, how can potential entrants overcome barriers to entry, what are substitutes for industry services, how do successful businesses compete with substitutes and what power do buyers and suppliers have over the industry and how do successful businesses manage buyer & supplier power.

Companies

What's included in the Companies chapter?

The Companies chapter covers Key Takeaways, Market Share and Companies in the Computer & Communication Equipment Repair industry in France. This includes data and analysis on companies operating in the industry that hold a market share greater than 5%.

Questions answered in this chapter include what companies have a meaningful market share and how each company is performing.

External Environment

What's included in the External Environment chapter?

The External Environment chapter covers Key Takeaways, External Drivers, Regulation & Policy and Assistance in the Computer & Communication Equipment Repair industry in France. This includes data and statistics on factors impacting industry revenue such as economic indicators, regulation, policy and assistance programs.

Questions answered in this chapter include what demographic and macroeconomic factors impact the industry, what regulations impact the industry, what assistance is available to this industry.

Financial Benchmarks

What's included in the Financial Benchmarks chapter?

The Financial Benchmarks chapter covers Key Takeaways, Cost Structure, Financial Ratios, Valuation Multiples and Key Ratios in the Computer & Communication Equipment Repair industry in France. This includes financial data and statistics on industry performance including key cost inputs, profitability, key financial ratios and enterprise value multiples.

Questions answered in this chapter include what trends impact industry costs and how financial ratios have changed overtime.

Industry Data

What's included in the Industry Data chapter?

The Industry Data chapter includes 10 years of historical data with 5 years of forecast data covering statistics like revenue, industry value add, establishments, enterprises, employment and wages in the Computer & Communication Equipment Repair industry in France.

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Frequently Asked Questions

What is the market size of the Computer & Communication Equipment Repair industry in France in 2026?

The market size of the Computer & Communication Equipment Repair industry in France is €4.0bn in 2026.

How many businesses are there in the Computer & Communication Equipment Repair industry in France in 2025?

There are 10,245 businesses in the Computer & Communication Equipment Repair industry in France, which has grown at a CAGR of 4.3 % between 2020 and 2025.

Has the Computer & Communication Equipment Repair industry in France grown or declined over the past 5 years?

The market size of the Computer & Communication Equipment Repair industry in France has been declining at a CAGR of 3.1 % between 2020 and 2025.

What is the forecast growth of the Computer & Communication Equipment Repair industry in France over the next 5 years?

Over the next five years, the Computer & Communication Equipment Repair industry in France is expected to grow.

What are the biggest companies in the Computer & Communication Equipment Repair industry in France?

The biggest companies operating in the Computer & Communication Equipment Repair industry in France are Dell Technologies Inc., Samsung Electronics Co Ltd and Apple Inc.

What does the Computer & Communication Equipment Repair industry in France include?

Desktop and laptop computer repair and Storage device repair are part of the Computer & Communication Equipment Repair industry in France.

Which companies have the highest market share in the Computer & Communication Equipment Repair industry in France?

The company holding the most market share in the Computer & Communication Equipment Repair industry in France is Dell Technologies Inc..

How competitive is the Computer & Communication Equipment Repair industry in France?

The level of competition is moderate and steady in the Computer & Communication Equipment Repair industry in France.

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