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Aged Care Residential Services in New Zealand - Market Research Report (2015-2030)

Callum Francis Callum Francis Melbourne, Australia Last Updated: May 2025 ANZSIC Q8601NZ

Revenue

$4.6bn

2025-26

$4.6bn

Past 5-Year Growth

Profit

$XXX.Xm

Employees

47,495

Businesses

755

Wages

$X.Xbn

Aged Care Residential Services in New Zealand industry analysis

The Aged Care Residential Services industry has seen growth in recent years, driven by an ageing population, increased demand for labour-intensive forms of care, heightened government support and an uptick in premium services. The rise in the number of individuals aged 70 and above has been a significant driver of revenue growth, as it has seen demand for aged care services expand. Government funding, which accounts for over $1.0 billion of industry revenue annually, is essential for the industry's survival. However, reviews conducted by Health NZ have highlighted a need for industry reforms due to underfunding, ethnic inequalities and labour force pressures.

Trends and Insights

  • Aged care residential services are thriving and will continue to flourish. The ageing population's growing demand for premium forms of care is supporting industry revenue and growth in business numbers.
  • Specialist dementia care is on the rise. The ageing population is experiencing an increase in cases of dementia and the market is adjusting to these societal needs.
  • The distribution of establishments reflects socio-economic trends in each region. The richest regions have the most facilities, while the poorest have the fewest.
  • Clients are increasingly opting for substitutes. Care from family and friends, and at-home medical care constitute the most significant external competition for aged care providers.

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  • Market estimates from 2015-2030
  • Critical performance data and rankings
  • Detailed analysis of competitive forces and the external environment
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Industry Statistics and Trends

Market size and recent performance (2015-2030)

Industry revenue has grown at a CAGR of 0.6 % over the past five years, to reach an estimated $4.6bn in 2025.

Trends and Insights

The ageing population is supporting revenue growth

  • People become more susceptible to a range of age-related and degenerative conditions as they age, which creates a need for ongoing assistance with their everyday activities and personal care. In a formal institutional setting, this care is typically provided in rest homes, private hospitals and dementia-care units.
  • Additional trends and insights available with purchase
Aged Care Residential Services in New Zealand
Revenue (2015-2030)
IBISWorld Logo Source: IBISWorld

Industry outlook (2025-2030)

Market size is projected to grow over the next five years.

Trends and Insights

Demographic drivers hold the key to future growth

  • Demand for aged care services will grow in the coming years, backed by rising downstream demand. The ageing population is set to be the major driving factor behind this trend. According to Stats NZ, people aged 65+ will reach 20.0% of the population in 2028. This larger older population will naturally see a rise in demand for the industry’s services.

Biggest companies in the Aged Care Residential Services in New Zealand

Company
Market Share (%)
2026
Revenue ($m)
2026
Ryman Healthcare
718.8
Bupa NZ
405.2
Summerset
316.0

To view the market share and analysis for all 5 top companies in this industry, view purchase options.

Products & Services Segmentation

Aged Care Residential Services in New Zealand
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Specialist dementia care, Psychogeriatric and other care and Rest home care. Specialist dementia care is the largest segment of the Aged Care Residential Services in New Zealand.

Trends and Insights

Growing retiree population has pushed up demand for rest homes

  • Rest home care is the entry-level care option for many residents. New Zealand's rapidly ageing population has caused rest home utilisation rates to creep upwards in recent years.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

Industry operators provide long-term residential care in rest homes, dementia units, psychogeriatric care units and long-stay hospitals primarily for people aged over 65. Operators can also provide short-term residential care, including respite care, carer support and Accident Compensation Corporation care. The industry includes for-profit organisations, not-for-profit entities and charities.

What's included in this industry?

Products and services covered in the Aged Care Residential Services industry in New Zealand include Specialist dementia care, Psychogeriatric and other care, Rest home care and Long-term hospital care.

Companies

Companies covered in the Aged Care Residential Services industry in New Zealand include Ryman Healthcare, Bupa NZ and Summerset.

Purchase this report to view all 5 major companies in this industry.

Related Terms

Related terms covered in the Aged Care Residential Services industry in New Zealand include swing beds, extra-charge facilities and psychogeriatric care.

Industry Code

ANZSIC 2006

ANZSIC 8601 - Aged Care Residential Services in New Zealand

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Aged care residential services are thriving and will continue to flourish. The ageing population's growing demand for premium forms of care is supporting industry revenue and...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2015-2024) and forecast (2025-2030)
  • Employees, including historical (2015-2024) and forecast (2025-2030)
  • Businesses, including historical (2015-2024) and forecast (2025-2030)
  • Profit, including historical (2015-2025)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Specialist dementia care is on the rise. The ageing population is experiencing an increase in cases of dementia and the market is adjusting to these societal needs.

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2025
  • Product innovation level

Charts

  • Products & services segmentation in 2025
  • Major market segmentation in 2025

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

The distribution of establishments reflects socio-economic trends in each region. The richest regions have the most facilities, while the poorest have the fewest.

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each region
  • Share of population compared to establishments in each region in 2025

Tables

  • Number and share of establishments in each region in 2025
  • Number and share of revenue each region accounts for in 2025
  • Number and share of wages each region accounts for in 2025
  • Number and share of employees in each region in 2025

Detailed analysis

  • Geographic spread of the industry across Asia Pacific, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Clients are increasingly opting for substitutes. Care from family and friends, and at-home medical care constitute the most significant external competition for aged care pro...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2020-2025
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

Premium forms of care benefit revenue for aged care residential services. The more labour-intensive types of care cost clients more and therefore support strong revenue growt...

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2021 through 2025
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2025
  • Overview of Ryman Healthcare's performance by revenue, market share and profit margin from 2019 through 2025
  • Overview of Bupa NZ's performance by revenue, market share and profit margin from 2019 through 2025
  • Overview of Summerset's performance by revenue, market share and profit margin from 2019 through 2025
  • Overview of revenue, market share and profit margin trend for 2 additional companies

Detailed analysis

  • Description and key data for Ryman Healthcare, and factors influencing its performance in the industry
  • Description and key data for Bupa NZ, and factors influencing its performance in the industry
  • Description and key data for Summerset, and factors influencing its performance in the industry
  • Description, key data and performance trends for 2 additional companies

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

The ageing population will continue to boost demand. The incidence of moderate and severe disabilities increases with age, leading to more people entering residential aged ca...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2015-2030) 
  • Assistance historical data and forecast (2015-2030) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Efficient economies of scale and an increase in rest home patients have contributed to a decrease in purchase costs. However, wage costs have risen, due to the government's f...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
  • Investment vs. share of economy

Data tables

  • Cash Flow & Debt Service Ratios (2015-2030)
  • Revenue per Employee (2015-2030)
  • Revenue per Enterprise (2015-2030)
  • Employees per Establishment (2015-2030)
  • Employees per Enterprise (2015-2030)
  • Average Wage (2015-2030)
  • Wages/Revenue (2015-2030)
  • Establishments per Enterprise (2015-2030)
  • IVA/Revenue (2015-2030)
  • Imports/Demand (2015-2030)
  • Exports/Revenue (2015-2030)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2015-2030)
  • IVA (2015-2030)
  • Establishments (2015-2030)
  • Enterprises (2015-2030)
  • Employment (2015-2030)
  • Exports (2015-2030)
  • Imports (2015-2030)
  • Wages (2015-2030)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Aged Care Residential Services industry in New Zealand in 2025?

The market size of the Aged Care Residential Services industry in New Zealand is $4.6bn in 2025.

How many businesses are there in the Aged Care Residential Services industry in New Zealand in 2025?

There are 755 businesses in the Aged Care Residential Services industry in New Zealand, which has grown at a CAGR of 2.8 % between 2020 and 2025.

How may import tariffs affect the Aged Care Residential Services industry in New Zealand?

The Aged Care Residential Services industry in New Zealand is unlikely to be materially impacted by import tariffs with imports accounting for a low share of industry revenue.

How may export tariffs affect the Aged Care Residential Services industry in New Zealand?

The Aged Care Residential Services industry in New Zealand is unlikely to be materially impacted by export tariffs with exports accounting for a low share of industry revenue.

Has the Aged Care Residential Services industry in New Zealand grown or declined over the past 5 years?

The market size of the Aged Care Residential Services industry in New Zealand has been growing at a CAGR of 0.6 % between 2020 and 2025.

What is the forecast growth of the Aged Care Residential Services industry in New Zealand over the next 5 years?

Over the next five years, the Aged Care Residential Services industry in New Zealand is expected to grow.

What are the biggest companies in the Aged Care Residential Services industry in New Zealand?

The biggest companies operating in the Aged Care Residential Services industry in New Zealand are Ryman Healthcare, Bupa NZ and Summerset

What does the Aged Care Residential Services industry in New Zealand include?

Specialist dementia care and Psychogeriatric and other care are part of the Aged Care Residential Services industry in New Zealand.

Which companies have the highest market share in the Aged Care Residential Services industry in New Zealand?

The company holding the most market share in the Aged Care Residential Services industry in New Zealand is Ryman Healthcare.

How competitive is the Aged Care Residential Services industry in New Zealand?

The level of competition is moderate and increasing in the Aged Care Residential Services industry in New Zealand.

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Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in New Zealand include:

  • Statistics New Zealand
  • New Zealand Company Register
  • Ministry of Business, Innovation & Employment

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

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