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Postal and Courier Pick-up and Delivery Services in New Zealand Industry Data and Analysis
The industry has faced mixed results over the past five years. Strong growth early in the period was supported by booming online shopping activity during the pandemic, leading to strong growth in demand for parcel deliveries. However, high inflation, rising interest rates and a recession in the aftermath of the pandemic stymied growth over the three years through 2025-26. Weaker economic conditions contributed to falling parcel volumes, but the indsutry was able to partially offset these declines with higher pricing. Overall, revenue is expected to rise by an annualised 1.2% over the five years through 2025-26, with an estimated 2.9% growth in that year, to reach an expected $3.4 billion.
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What's included in this industry analysis
IBISWorld's research coverage on the Postal and Courier Pick-up and Delivery Services industry in New Zealand includes market sizing, forecasting, data and analysis from 2015-2030. The most recent publication was released August 2025.
About this industry
What's this industry report about?
The Postal and Courier Pick-up and Delivery Services industry in New Zealand operates under the ANZSIC industry code I5100NZ. Industry providers pick up, transport and deliver letters, documents, parcels and other items weighing less than 30 kilograms. Postal service providers pick up items from predetermined collection points, like post offices and postal agencies. In contrast, couriers engage in door-to-door pick-up and delivery (i.e. from residences or places of business). Related terms covered in the Postal and Courier Pick-up and Delivery Services industry in New Zealand include letter, parcel and bulk mail services.
What's included in this industry?
Products and services covered in Postal and Courier Pick-up and Delivery Services industry in New Zealand include Courier services, Parcel delivery services and Letter delivery services.
What companies are included in this industry?
Companies covered in the Postal and Courier Pick-up and Delivery Services industry in New Zealand include New Zealand Post Limited, Freightways and DHL Holdings (New Zealand) Limited.
Performance
What's included in the Performance chapter?
The Performance chapter covers detailed analysis, datasets, detailed current performance, sources of volatility and an outlook with forecasts for the Postal and Courier Pick-up and Delivery Services industry in New Zealand.
Questions answered in this chapter include what's driving current industry performance, what influences industry volatility, how do successful businesses overcome volatility, what's driving the industry outlook. This analysis is supported with data and statistics on industry revenues, costs, profits, businesses and employees.
Products & Markets
What's included in the Products and Markets chapter?
The Products and Markets chapter covers detailed products and service segmentation and analysis of major markets for the for the Postal and Courier Pick-up and Delivery Services industry in New Zealand.
Questions answered in this chapter include how are the industry's products and services performing, what are innovations in industry products and services, what products or services do successful businesses offer and what's influencing demand from the industry's markets. This includes data and statistics on industry revenues by product and service segmentation and major markets.
Geographic Breakdown
What's included in the Geographic Breakdown chapter?
The Geographic Breakdown chapter covers detailed analysis and datasets on regional performance of the Postal and Courier Pick-up and Delivery Services industry in New Zealand.
Questions answered in this chapter include where are industry businesses located and how do businesses use location to their advantage. This includes data and statistics on industry revenues by location.
Competitive Forces
What's included in the Competitive Forces chapter?
The Competitive Forces chapter covers the concentration, barriers to entry and supplier and buyer profiles in the Postal and Courier Pick-up and Delivery Services industry in New Zealand. This includes data and statistics on industry market share concentration, barriers to entry, substitute products and buyer & supplier power.
Questions answered in this chapter include what impacts the industry's market share concentration, how do successful businesses handle concentration, what challenges do potential industry entrants face, how can potential entrants overcome barriers to entry, what are substitutes for industry services, how do successful businesses compete with substitutes and what power do buyers and suppliers have over the industry and how do successful businesses manage buyer & supplier power.
Companies
What's included in the Companies chapter?
The Companies chapter covers Key Takeaways, Market Share and Companies in the Postal and Courier Pick-up and Delivery Services industry in New Zealand. This includes data and analysis on companies operating in the industry that hold a market share greater than 5%.
Questions answered in this chapter include what companies have a meaningful market share and how each company is performing.
External Environment
What's included in the External Environment chapter?
The External Environment chapter covers Key Takeaways, External Drivers, Regulation & Policy and Assistance in the Postal and Courier Pick-up and Delivery Services industry in New Zealand. This includes data and statistics on factors impacting industry revenue such as economic indicators, regulation, policy and assistance programs.
Questions answered in this chapter include what demographic and macroeconomic factors impact the industry, what regulations impact the industry, what assistance is available to this industry.
Financial Benchmarks
What's included in the Financial Benchmarks chapter?
The Financial Benchmarks chapter covers Key Takeaways, Cost Structure, Financial Ratios, Valuation Multiples and Key Ratios in the Postal and Courier Pick-up and Delivery Services industry in New Zealand. This includes financial data and statistics on industry performance including key cost inputs, profitability, key financial ratios and enterprise value multiples.
Questions answered in this chapter include what trends impact industry costs and how financial ratios have changed overtime.
Industry Data
What's included in the Industry Data chapter?
The Industry Data chapter includes 10 years of historical data with 5 years of forecast data covering statistics like revenue, industry value add, establishments, enterprises, employment and wages in the Postal and Courier Pick-up and Delivery Services industry in New Zealand.
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Frequently Asked Questions
What is the market size of the Postal and Courier Pick-up and Delivery Services industry in New Zealand in 2026?
The market size of the Postal and Courier Pick-up and Delivery Services industry in New Zealand is $3.4bn in 2026.
How many businesses are there in the Postal and Courier Pick-up and Delivery Services industry in New Zealand in 2025?
There are 3,951 businesses in the Postal and Courier Pick-up and Delivery Services industry in New Zealand, which has grown at a CAGR of 1.9 % between 2020 and 2025.
How may import tariffs affect the Postal and Courier Pick-up and Delivery Services industry in New Zealand?
The Postal and Courier Pick-up and Delivery Services industry in New Zealand is unlikely to be materially impacted by import tariffs with imports accounting for a low share of industry revenue.
How may export tariffs affect the Postal and Courier Pick-up and Delivery Services industry in New Zealand?
The Postal and Courier Pick-up and Delivery Services industry in New Zealand is unlikely to be materially impacted by export tariffs with exports accounting for a low share of industry revenue.
Has the Postal and Courier Pick-up and Delivery Services industry in New Zealand grown or declined over the past 5 years?
The market size of the Postal and Courier Pick-up and Delivery Services industry in New Zealand has been growing at a CAGR of 1.2 % between 2020 and 2025.
What is the forecast growth of the Postal and Courier Pick-up and Delivery Services industry in New Zealand over the next 5 years?
Over the next five years, the Postal and Courier Pick-up and Delivery Services industry in New Zealand is expected to grow.
What are the biggest companies in the Postal and Courier Pick-up and Delivery Services industry in New Zealand?
The biggest companies operating in the Postal and Courier Pick-up and Delivery Services industry in New Zealand are New Zealand Post Limited, Freightways and DHL Holdings (New Zealand) Limited
What does the Postal and Courier Pick-up and Delivery Services industry in New Zealand include?
Courier services and Parcel delivery services are part of the Postal and Courier Pick-up and Delivery Services industry in New Zealand.
Which companies have the highest market share in the Postal and Courier Pick-up and Delivery Services industry in New Zealand?
The company holding the most market share in the Postal and Courier Pick-up and Delivery Services industry in New Zealand is New Zealand Post Limited.
How competitive is the Postal and Courier Pick-up and Delivery Services industry in New Zealand?
The level of competition is moderate and increasing in the Postal and Courier Pick-up and Delivery Services industry in New Zealand.
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