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Call Centres in Norway Industry Data and Analysis
The Call Centres industry in Norway has a market size of €223.5m in 2026 with annual revenue growth of -2.4 %. Call centres provide in- and outbound telecommunication services to improve client relations, provide technical assistance, market goods or conduct opinion polls. The industry only includes outsourced work.
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What's included in this industry analysis
IBISWorld's research coverage on the Call Centres industry in Norway includes market sizing, forecasting, data and analysis. The most recent publication will be as current as of February 2026.
About this industry
What's this industry report about?
The Call Centres industry in Norway operates under the industry code NO-N822. Call centres provide in- and outbound telecommunication services to improve client relations, provide technical assistance, market goods or conduct opinion polls. The industry only includes outsourced work. Related terms covered in the Call Centres industry in Norway include cold-call, customer relationship management and voice over internet protocol (voip).
What's included in this industry?
Products and services covered in Call Centres industry in Norway include Customer support , Technical support and Customer acquisition .
What companies are included in this industry?
The Call Centres industry in Norway is highly fragmented with no companies holding a market share greater than 5%.
Performance
What's included in the Performance chapter?
The Performance chapter covers detailed analysis, datasets, detailed current performance, sources of volatility and an outlook with forecasts for the Call Centres industry in Norway.
Competitive Forces
What's included in the Competitive Forces chapter?
The Competitive Forces chapter covers the concentration, barriers to entry and supplier and buyer profiles in the Call Centres industry in Norway. This includes data and statistics on industry market share concentration, barriers to entry, substitute products and buyer & supplier power.
External Environment
What's included in the External Environment chapter?
The External Environment chapter covers Key Takeaways, External Drivers, Regulation & Policy and Assistance in the Call Centres industry in Norway. This includes data and statistics on factors impacting industry revenue such as economic indicators, regulation, policy and assistance programs.
Financial Benchmarks
What's included in the Financial Benchmarks chapter?
The Financial Benchmarks chapter covers Key Takeaways, Cost Structure, Financial Ratios, Valuation Multiples and Key Ratios in the Call Centres industry in Norway. This includes financial data and statistics on industry performance including key cost inputs, profitability, key financial ratios and enterprise value multiples.
Country Benchmarks
What's included in the Country Benchmarks chapter?
The Financial Benchmarks chapter covers Key Takeaways, Cost Structure, Financial Ratios, Valuation Multiples and Key Ratios in the Cafes and Coffee Shops industry in Australia. This includes financial data and statistics on industry performance including key cost inputs, profitability, key financial ratios and enterprise value multiples.
Questions answered in this chapter include what trends impact industry costs and how financial ratios have changed overtime.
Industry Data
What's included in the Industry Data chapter?
The Industry Data chapter includes 10 years of historical data with 5 years of forecast data covering statistics like revenue, industry value add, establishments, enterprises, employment and wages in the Call Centres industry in Norway.
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Frequently Asked Questions
What is the market size of the Call Centres industry in Norway in 2026?
The market size of the Call Centres industry in Norway is €223.5m in 2026.
How many businesses are there in the Call Centres industry in Norway in 2025?
There are 255 businesses in the Call Centres industry in Norway, which has grown at a CAGR of 1.3 % between 2020 and 2025.
Has the Call Centres industry in Norway grown or declined over the past 5 years?
The market size of the Call Centres industry in Norway has been declining at a CAGR of 6.8 % between 2020 and 2025.
What is the forecast growth of the Call Centres industry in Norway over the next 5 years?
Over the next five years, the Call Centres industry in Norway is expected to decline.
What does the Call Centres industry in Norway include?
Customer service and Technical support are part of the Call Centres industry in Norway.
How competitive is the Call Centres industry in Norway?
The level of competition is moderate and steady in the Call Centres industry in Norway.
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