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Risk & Damage Evaluation in the UK - Market Research Report (2015-2030)

Joseph Maher Joseph Maher London, United Kingdom Last Updated: September 2025 SIC K66.210

Revenue

£2.5bn

2025-26

£2.5bn

Past 5-Year Growth

Profit

£XXX.Xm

Employees

15,657

Businesses

759

Wages

£X.Xbn

Risk & Damage Evaluation in the UK industry analysis

The industry is an outsourced claim adjusting and processing service for insurers. It provides services to policyholders through independent third-party validation or contesting evaluations made by assessors employed by the insurers underwriting the policy. Demand for risk and damage evaluation closely follows trends in the level of outsourcing insurers choose to undertake, insurance coverage and the frequency of insured risks. These have all performed strongly in recent years in line with the general insurance industry. So, revenue is projected to swell at a compound annual rate of 2.1% over the five years through 2025-26 to £2.3 billion, including estimated growth of 1% in 2025-26.

Trends and Insights

  • Extreme weather aids demand for damage evaluation. As the impact of climate change becomes more prevalent, extreme weather events are becoming more frequent, lifting demand and aiding revenue growth.
  • Property and content risk and damage evaluation dominates. This segment, consisting of risk and damage risk evaluations performed on property and contents, has become increasingly prominent in the industry.
  • London is home to the most risk and evaluation companies. This is thanks to its position as the UK’s commercial business centre, as well as the fact that it’s home to all 20 of the world’s largest insurers and reinsurers.
  • The industry is fragmented. There are some larger evaluators that can reap the benefits of their size, like by investing in top-of-the-range technology and offering a wider range of services, but benefits from economies of scale are scarce.
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Competitors

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Industry Statistics and Trends

Market size and recent performance (2015-2030)

Industry revenue has grown at a CAGR of 2.1 % over the past five years, to reach an estimated £2.5bn in 2025.

Trends and Insights

A precarious economic environment keeps insolvencies high

  • The COVID-19 pandemic and prolonged nationwide lockdowns prompted a surge in companies accessing the Business Interruption Loan Scheme. In the years following, with companies off the support schemes and having to repay these loans, many have gone insolvent. Coinciding with higher interest rates and subdued demand from customers in the cost-of-living crisis, there was a significant uptick in insolvencies over the two years through 2023-24. According to ONS, total corporate insolvencies in 2023 surpassed 2009 as the highest annual total ever for the UK, reaching 26,595, 14% higher than 2022.
  • Additional trends and insights available with purchase
Risk & Damage Evaluation in the UK
Revenue (2015-2030)
IBISWorld Logo Source: IBISWorld

Industry outlook (2025-2030)

Market size is projected to grow over the next five years.

Trends and Insights

Fraudulent claims unsettle insurance providers, prompting demand for risk evaluation services

  • Over recent years, fraudulent claims have risen as economic pressures and the cost of living crisis have led to financial strain for many individuals. This momentum is set to gather pace in the coming years, as AI, deepfake, and image manipulation tools become increasingly sophisticated and accessible. Major insurers are suffering increases in fraudulent claims, with Zurich reporting a 10% jump over 2024, with a 17% rise in the property sector. Risk evaluation providers are better equipped to identify fraud for insurance providers due to their specialist knowledge and experience, supporting revenue growth.

Biggest companies in the Risk & Damage Evaluation in the UK

Company
Market Share (%)
2026
Revenue (£m)
2026
Davies Group Ltd
237.7
Sedgwick International UK
228.2
Crawford & Co Adjusters (UK) Ltd
121.2

To view the market share and analysis for all 5 top companies in this industry, view purchase options.

Products & Services Segmentation

Risk & Damage Evaluation in the UK
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Motor risk and damage evaluation, Property and content risk and damage evaluation and Marine, aviation and transport risk and damage evaluation. Motor risk and damage evaluation is the largest segment of the Risk & Damage Evaluation in the UK.

Trends and Insights

Demand for property and content risk and damage evaluation is growing

  • This segment consists of risk and damage evaluations performed on property and contents.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

This field specialises in insurance administration, carefully evaluating and resolving insurance claims on behalf of policyholders. Insurance adjusters, damage evaluators and risk evaluators are key actors in this process, identifying and quantifying policyholder loss. Further, average adjustors and loss adjustors are included as they apply their specialised skills to the claim resolution process.

What's included in this industry?

Products and services covered in the Risk & Damage Evaluation industry in the United Kingdom include Claims adjusting, Risk assessing, Risk and damage evaluation, Average and loss adjusting and Assessing and settling insurance claims.

Companies

Companies covered in the Risk & Damage Evaluation industry in the United Kingdom include Davies Group Ltd, Sedgwick International UK and Crawford & Co Adjusters (UK) Ltd.

Purchase this report to view all 5 major companies in this industry.

Related Terms

Related terms covered in the Risk & Damage Evaluation industry in the United Kingdom include claim , underwriting and insurance coverage.

Industry Code

SIC 2007

SIC 66.21 - Risk & Damage Evaluation in the UK

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Extreme weather aids demand for damage evaluation. As the impact of climate change becomes more prevalent, extreme weather events are becoming more frequent, lifting demand a...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2015-2024) and forecast (2025-2030)
  • Employees, including historical (2015-2024) and forecast (2025-2030)
  • Businesses, including historical (2015-2024) and forecast (2025-2030)
  • Profit, including historical (2015-2025)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Property and content risk and damage evaluation dominates. This segment, consisting of risk and damage risk evaluations performed on property and contents, has become increas...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2025
  • Product innovation level

Charts

  • Products & services segmentation in 2025
  • Major market segmentation in 2025

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

London is home to the most risk and evaluation companies. This is thanks to its position as the UK’s commercial business centre, as well as the fact that it’s home to all 20 ...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each region
  • Share of population compared to establishments in each region in 2025

Tables

  • Number and share of establishments in each region in 2025
  • Number and share of revenue each region accounts for in 2025
  • Number and share of wages each region accounts for in 2025
  • Number and share of employees in each region in 2025

Detailed analysis

  • Geographic spread of the industry across Europe, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

The industry is fragmented. There are some larger evaluators that can reap the benefits of their size, like by investing in top-of-the-range technology and offering a wider r...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2020-2025
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

Players in the industry have benefited from the pandemic. While many industries struggled in the height of the pandemic, risk and damage evaluation companies managed to thriv...

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2021 through 2025
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2025
  • Overview of Davies Group Ltd's performance by revenue, market share and profit margin from 2019 through 2025
  • Overview of Sedgwick International UK's performance by revenue, market share and profit margin from 2019 through 2025
  • Overview of Crawford & Co Adjusters (UK) Ltd's performance by revenue, market share and profit margin from 2019 through 2025
  • Overview of revenue, market share and profit margin trend for 2 additional companies

Detailed analysis

  • Description and key data for Davies Group Ltd, and factors influencing its performance in the industry
  • Description and key data for Sedgwick International UK, and factors influencing its performance in the industry
  • Description and key data for Crawford & Co Adjusters (UK) Ltd, and factors influencing its performance in the industry
  • Description, key data and performance trends for 2 additional companies

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

Demand from general insurance impacts the industry. Typically, when demand for insurance increases, the number of claims and benefits paid out follows in its footsteps. This ...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2015-2030) 
  • Assistance historical data and forecast (2015-2030) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Wage costs take up the bulk of industry spending. Wages are steep because the industry is so reliant on skilled and knowledgeable workers who can make fair judgements in orde...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
  • Investment vs. share of economy

Data tables

  • Liquidity Ratios (2019-2023)
  • Coverage Ratios (2019-2023)
  • Leverage Ratios  (2019-2023)
  • Operating Ratios (2019-2023)
  • Assets (2019-2023)
  • Liabilities (2019-2023)
  • Cash Flow & Debt Service Ratios (2015-2030)
  • Revenue per Employee (2015-2030)
  • Revenue per Enterprise (2015-2030)
  • Employees per Establishment (2015-2030)
  • Employees per Enterprise (2015-2030)
  • Average Wage (2015-2030)
  • Wages/Revenue (2015-2030)
  • Establishments per Enterprise (2015-2030)
  • IVA/Revenue (2015-2030)
  • Imports/Demand (2015-2030)
  • Exports/Revenue (2015-2030)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2015-2030)
  • IVA (2015-2030)
  • Establishments (2015-2030)
  • Enterprises (2015-2030)
  • Employment (2015-2030)
  • Exports (2015-2030)
  • Imports (2015-2030)
  • Wages (2015-2030)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Risk & Damage Evaluation industry in the United Kingdom in 2025?

The market size of the Risk & Damage Evaluation industry in the United Kingdom is £2.5bn in 2025.

How many businesses are there in the Risk & Damage Evaluation industry in the United Kingdom in 2025?

There are 759 businesses in the Risk & Damage Evaluation industry in the United Kingdom, which has grown at a CAGR of 1.3 % between 2020 and 2025.

How may import tariffs affect the Risk & Damage Evaluation industry in the United Kingdom?

The Risk & Damage Evaluation industry in the United Kingdom is unlikely to be materially impacted by import tariffs with imports accounting for a low share of industry revenue.

How may export tariffs affect the Risk & Damage Evaluation industry in the United Kingdom?

The Risk & Damage Evaluation industry in the United Kingdom is unlikely to be materially impacted by export tariffs with exports accounting for a low share of industry revenue.

Has the Risk & Damage Evaluation industry in the United Kingdom grown or declined over the past 5 years?

The market size of the Risk & Damage Evaluation industry in the United Kingdom has been growing at a CAGR of 2.1 % between 2020 and 2025.

What is the forecast growth of the Risk & Damage Evaluation industry in the United Kingdom over the next 5 years?

Over the next five years, the Risk & Damage Evaluation industry in the United Kingdom is expected to grow.

What are the biggest companies in the Risk & Damage Evaluation industry in the United Kingdom?

The biggest companies operating in the Risk & Damage Evaluation industry in the United Kingdom are Davies Group Ltd, Sedgwick International UK and Crawford & Co Adjusters (UK) Ltd

What does the Risk & Damage Evaluation industry in the United Kingdom include?

Claims adjusting and Risk assessing are part of the Risk & Damage Evaluation industry in the United Kingdom.

Which companies have the highest market share in the Risk & Damage Evaluation industry in the United Kingdom?

The company holding the most market share in the Risk & Damage Evaluation industry in the United Kingdom is Davies Group Ltd.

How competitive is the Risk & Damage Evaluation industry in the United Kingdom?

The level of competition is high and increasing in the Risk & Damage Evaluation industry in the United Kingdom.

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in the UK include:

  • Office for National Statistics
  • Office for Budget Responsibility
  • Bank of England

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

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