Mobile Menu

Window Cleaning Services in the UK - Market Research Report (2015-2030)

Jakir Ahmed Jakir Ahmed London, United Kingdom Last Updated: August 2025 SIC N81.221

Revenue

£467.0m

2025-26

£467.0m

Past 5-Year Growth

Profit

£XX.Xm

Employees

12,015

Businesses

2,475

Wages

£XXX.Xm

Window Cleaning Services in the UK industry analysis

Window cleaning services in the UK have faced rising cost pressures, with wage inflation and energy bills squeezing profit margins. The National Living Wage climbed by 6.7% in April 2025, pushing labour costs nearly 29% higher than in 2022. In London, the Real Living Wage now stands at £13.85, adding further pressure for window cleaners with city contracts. Many smaller businesses have struggled to absorb higher costs given their reliance on paid labour and the prevalence of fixed-price contracts. The peak in industrial electricity prices in March 2023, when average industrial tariffs hit 21.3 p per kWh according to DESNZ, made profitability especially difficult before easing in the second half of the year. As a result, profitability has steadily narrowed, with businesses finding little room to pass on cost hikes. However, major players are turning to automation and technology. For example, Principle Cleaning Services’ rollout of robotic cleaning solutions in 2025 has put it ahead of competitors, offering faster, more efficient service while protecting profits.

Trends and Insights

  • Strong demand from residential and commercial clients drives growth. However, sales have lately been restricted by falling construction of high-rise buildings and stagnant incomes.
  • Demographic change is driving demand for reach and wash services. Younger adults are increasingly outsourcing cleaning, supporting long-term growth for affordable, ground-based window cleaning methods.
  • London remains the UK’s top market for window cleaning services. High incomes, dense population and rapid growth in tall buildings continue to drive specialist and premium demand in the capital.
  • Regions with large cities have a greater number of window cleaners. Tall buildings need more specialist equipment or training. London is dominated by larger companies, as they like to target larger contracts and companies.
Show more

Get more expert insights that help you cut through the noise.

Get fast answers to complex questions about your business or your client’s industry. Annual memberships include unlimited access to data and analysis for thousands of industries globally.

Get in Touch

Power confident decisions with data that connects the dots

  • Market estimates from 2015-2030
  • Critical performance data and rankings
  • Detailed analysis of competitive forces and the external environment
  • Flexible access in online database via PPT, XLS, Word downloads or AI Chat
  • 100% money back guarantee

How you can access insights on the Window Cleaning Services in the UK industry

The Window Cleaning Services in the UK Industry Report is available in multiple formats to fit seamlessly into your workflow.

Comprehensive PDF

Complete analysis, charts and statistic tables in a PDF.

IBISWorld Industry Report Download sample

Ask Phil AI

Generative AI answers driven exclusively by trusted in-house analysts.

IBISWorld Phil AI receiving a prompt
Learn More

My IBISWorld Platform

A web based platform covering thousands of industries and companies globally.

IBISWorld Phil AI receiving a prompt Book a Demo

Related Coverage

Understand the landscape with full access to an IBISWorld license

Industry Statistics and Trends

Market size and recent performance (2015-2030)

Industry revenue has grown at a CAGR of 2.1 % over the past five years, to reach an estimated £467.0m in 2025.

Trends and Insights

Automation helps large window cleaners absorb wage inflation

  • Window cleaning businesses are under pressure from rising wages. The National Living Wage jumped 6.7% to £12.21 an hour in April 2025, almost 29% higher than the 2022 level. The London Living Wage climbed to £13.85 an hour in 2024, up 10% in a year, based on figures from the Living Wage Foundation. Wage costs have always been one of the industry’s biggest expenses due to the heavy reliance on labour. These increases are making it harder than ever to stay profitable, especially for jobs that require larger teams or specialist skills.
  • Additional trends and insights available with purchase
Window Cleaning Services in the UK
Revenue (2015-2030)
IBISWorld Logo Source: IBISWorld

Industry outlook (2025-2030)

Market size is projected to grow over the next five years.

Trends and Insights

Robotics and drones will gain ground as wage costs keep climbing

  • Wage pressures are set to remain a defining challenge for the UK window cleaning industry over the next five years. The Low Pay Commission projects the National Living Wage to rise from £12.21 per hour in April 2025 to as much as £12.80 per hour by April 2026. In London, the Real Living Wage stands even higher at £13.85 for 2024-25, according to the Living Wage Foundation in October 2024. With most window cleaning jobs paid at or near these minimum rates, wage growth will continue to squeeze profits, especially for businesses that rely on large crews for high-rise or complex projects.

Biggest companies in the Window Cleaning Services in the UK

Company
Market Share (%)
2026
Revenue (£m)
2026
Antac Support Services Ltd
19.2
Principle Cleaning Services Ltd
13.8

To view the market share and analysis for all 2 top companies in this industry, view purchase options.

Products & Services Segmentation

Window Cleaning Services in the UK
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Reach and wash, Rope access and Hydraulic access and platform equipment. Reach and wash is the largest segment of the Window Cleaning Services in the UK.

Trends and Insights

Reach and wash services are driven by rising household spending and changing demographics

  • Reach and wash services refer to window cleaners accessing windows from the ground floor using equipment such as ladders, telescopic window cleaners and water jets.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

Companies in this industry clean exterior windows for both residential and non-residential markets. Other cleaning services do not fall under this industry.

What's included in this industry?

Products and services covered in the Window Cleaning Services industry in the United Kingdom include Reach and wash, Rope access, Cradle access and Hydraulic access and platform equipment.

Companies

Companies covered in the Window Cleaning Services industry in the United Kingdom include Antac Support Services Ltd and Principle Cleaning Services Ltd.

Purchase this report to view all 2 major companies in this industry.

Related Terms

Related terms covered in the Window Cleaning Services industry in the United Kingdom include mobile elevating work platform, cradle and self-cleaning glass.

Industry Code

SIC 2007

SIC 81.22/1 - Window Cleaning Services in the UK

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Strong demand from residential and commercial clients drives growth. However, sales have lately been restricted by falling construction of high-rise buildings and stagnant in...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2015-2024) and forecast (2025-2030)
  • Employees, including historical (2015-2024) and forecast (2025-2030)
  • Businesses, including historical (2015-2024) and forecast (2025-2030)
  • Profit, including historical (2015-2025)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Demographic change is driving demand for reach and wash services. Younger adults are increasingly outsourcing cleaning, supporting long-term growth for affordable, ground-bas...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2025
  • Product innovation level

Charts

  • Products & services segmentation in 2025
  • Major market segmentation in 2025

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

London remains the UK’s top market for window cleaning services. High incomes, dense population and rapid growth in tall buildings continue to drive specialist and premium de...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each region
  • Share of population compared to establishments in each region in 2025

Tables

  • Number and share of establishments in each region in 2025
  • Number and share of revenue each region accounts for in 2025
  • Number and share of wages each region accounts for in 2025
  • Number and share of employees in each region in 2025

Detailed analysis

  • Geographic spread of the industry across Europe, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Regions with large cities have a greater number of window cleaners. Tall buildings need more specialist equipment or training. London is dominated by larger companies, as the...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2020-2025
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

The industry is made up of lots of smaller companies. The industry is highly competitive due to the high number of small window cleaning companies.

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2021 through 2025
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2025
  • Overview of Antac Support Services Ltd's performance by revenue, market share and profit margin from 2019 through 2025
  • Overview of Principle Cleaning Services Ltd's performance by revenue, market share and profit margin from 2019 through 2025

Detailed analysis

  • Description and key data for Antac Support Services Ltd, and factors influencing its performance in the industry
  • Description and key data for Principle Cleaning Services Ltd, and factors influencing its performance in the industry

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

Work at Height Regulations look after those working up high. Work must be properly planned and supervised; those undertaking the task must be competent and the right type of ...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2015-2030) 
  • Assistance historical data and forecast (2015-2030) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Increases in the NLW have increased wage costs. Due to the low-skilled nature of most window cleaning work, many window cleaners are on minimum wage. In April 2025, the NLW r...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
  • Investment vs. share of economy

Data tables

  • Liquidity Ratios (2019-2023)
  • Coverage Ratios (2019-2023)
  • Leverage Ratios  (2019-2023)
  • Operating Ratios (2019-2023)
  • Assets (2019-2023)
  • Liabilities (2019-2023)
  • Cash Flow & Debt Service Ratios (2015-2030)
  • Revenue per Employee (2015-2030)
  • Revenue per Enterprise (2015-2030)
  • Employees per Establishment (2015-2030)
  • Employees per Enterprise (2015-2030)
  • Average Wage (2015-2030)
  • Wages/Revenue (2015-2030)
  • Establishments per Enterprise (2015-2030)
  • IVA/Revenue (2015-2030)
  • Imports/Demand (2015-2030)
  • Exports/Revenue (2015-2030)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2015-2030)
  • IVA (2015-2030)
  • Establishments (2015-2030)
  • Enterprises (2015-2030)
  • Employment (2015-2030)
  • Exports (2015-2030)
  • Imports (2015-2030)
  • Wages (2015-2030)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Window Cleaning Services industry in the United Kingdom in 2025?

The market size of the Window Cleaning Services industry in the United Kingdom is £467.0m in 2025.

How many businesses are there in the Window Cleaning Services industry in the United Kingdom in 2025?

There are 2,475 businesses in the Window Cleaning Services industry in the United Kingdom, which has grown at a CAGR of 6.6 % between 2020 and 2025.

How may import tariffs affect the Window Cleaning Services industry in the United Kingdom?

The Window Cleaning Services industry in the United Kingdom is unlikely to be materially impacted by import tariffs with imports accounting for a low share of industry revenue.

How may export tariffs affect the Window Cleaning Services industry in the United Kingdom?

The Window Cleaning Services industry in the United Kingdom is unlikely to be materially impacted by export tariffs with exports accounting for a low share of industry revenue.

Has the Window Cleaning Services industry in the United Kingdom grown or declined over the past 5 years?

The market size of the Window Cleaning Services industry in the United Kingdom has been growing at a CAGR of 2.1 % between 2020 and 2025.

What is the forecast growth of the Window Cleaning Services industry in the United Kingdom over the next 5 years?

Over the next five years, the Window Cleaning Services industry in the United Kingdom is expected to grow.

What are the biggest companies in the Window Cleaning Services industry in the United Kingdom?

The biggest companies operating in the Window Cleaning Services industry in the United Kingdom are Antac Support Services Ltd and Principle Cleaning Services Ltd

What does the Window Cleaning Services industry in the United Kingdom include?

Reach and wash and Rope access are part of the Window Cleaning Services industry in the United Kingdom.

Which companies have the highest market share in the Window Cleaning Services industry in the United Kingdom?

The company holding the most market share in the Window Cleaning Services industry in the United Kingdom is Antac Support Services Ltd.

How competitive is the Window Cleaning Services industry in the United Kingdom?

The level of competition is high and steady in the Window Cleaning Services industry in the United Kingdom.

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in the UK include:

  • Office for National Statistics
  • Office for Budget Responsibility
  • Bank of England

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

Learn more about our methodology and data sourcing on the Help Center.

feedback