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Appliance Repair in the US - Market Research Report (2015-2030)

Lucy Tang Lucy Tang New York, United States Last Updated: May 2025 NAICS 81141

Revenue

$6.7bn

2025

$7.0bn

Past 5-Year Growth

Profit

$XXX.Xm

Employees

55,322

Businesses

37,217

Wages

$X.Xbn

Appliance Repair in the US industry analysis

The burgeoning costs of new home appliances are driving a significant shift in consumer behavior in the US, from replacing to repairing malfunctioning appliances. The consequent gain in demand for repair services greatly benefits the appliance repair industry across common and high-end appliance categories. Despite shorter appliance lifecycles causing consumers to face repair/replacement decisions more often, the industry continues to meet the growing need for cost-effective and timely repairs. It embraces technological evolution, using digital tools, online platforms and smart technology to enhance repair processes, customer service and employee training for higher efficiency. However, industry growth is steered by homeownership trends, particularly associated with the gain in smart appliances. Strengthening demand and operational efficiencies have caused profit to climb since 2020, reaching 6.7% of revenue in 2025.

Trends and Insights

  • The climb in the cost of appliances is driving consumers towards repair instead of replacement. This trend benefits the repair industry, but businesses must also prepare for potentially higher servicing costs because of more complex technologies.
  • Tariffs on imported parts like compressors, circuit boards and motors from China and Mexico drive up appliance repair costs by 5%–20%. Appliance repair businesses are facing higher expenses for replacement parts, forcing them to pass these costs on to customers or absorb shrinking profit.
  • Climate influences the need for repair services. Florida and the Southeast region, notable for the humidity and heat that degrade appliances, have the most significant share of industry establishments.
  • Both independent service providers and OEM-authorized repair centers drive competition. Independent providers compete on flexibility, pricing and customer service, while authorized centers leverage specialized expertise and access to genuine parts to attract consumers seeking quality and reliability.
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Industry Statistics and Trends

Market size and recent performance (2015-2030)

Industry revenue has grown at a CAGR of 2.3 % over the past five years, to reach an estimated $6.7bn in 2025.

Trends and Insights

Higher appliance costs pushes consumers toward repair

  • The price of new household appliances has continued to climb in recent years, driven by factors such as increased production costs, higher labor expenses and ongoing innovation in features and technology. Manufacturers are introducing more advanced appliances equipped with smart technology, energy efficiency and connectivity, all of which add to the retail price. Inflationary pressures and higher distribution costs have contributed to the overall climb in appliance prices for consumers.
  • Additional trends and insights available with purchase
Appliance Repair in the US
Revenue (2015-2030)
IBISWorld Logo Source: IBISWorld

Industry outlook (2025-2030)

Market size is projected to grow over the next five years.

Trends and Insights

Subdued homeownership rates will cause a shift in the industry's customer base

  • Changes in homeownership rates, shaped by factors like housing affordability, mortgage rates and demographic trends, directly influence the long-term outlook of the appliance repair industry. When homeownership rates are high, more households are responsible for maintaining and repairing their own appliances. Conversely, when more people rent, property owners or management companies typically handle appliance maintenance, often opting for bulk service contracts or in-house maintenance teams.

Biggest companies in the Appliance Repair in the US

Company
Market Share (%)
2024
Revenue ($short_0)
2024
Profit ($short_0)
2024
Profit Margin (%)
2024

There are no companies that hold a large enough market share in the Appliance Repair in the US industry for IBISWorld to include in this product.

Products & Services Segmentation

Appliance Repair in the US
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Household appliance repair services, Garden equipment repair services and Resale of merchandise. Household appliance repair services is the largest segment of the Appliance Repair in the US.

Trends and Insights

Household repair dominates the industry

  • Household appliance repair includes services for household appliances, such as window air conditioners, washers and dryers, dishwashers, microwaves and other home appliances. Because of the variety of appliance needs, household appliance repair is the most extensive product segment in the industry.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

Industry operators repair and maintain home and garden equipment and household-type appliances, such as lawnmowers, edgers, snow and leaf blowers, washing machines, clothes dryers and refrigerators. Operators in this industry don’t retail new equipment or appliances. Industry services are provided to both businesses and households.

What's included in this industry?

Products and services covered in the Appliance Repair industry in the United States include Repairing and maintaining lawnmowers, Repairing and maintaining edgers, Repairing and maintaining snow and leaf blowers, Repairing and maintaining washing machines, Repairing and maintaining clothes dryers and Repairing and maintaining refrigerators.

Companies

Companies covered in the Appliance Repair industry in the United States include .

Purchase this report to view all major companies in this industry.

Related Terms

Related terms covered in the Appliance Repair industry in the United States include do-it-yourself (diy), voltmeter, ammeter, wattmeter and soldering gun.

Industry Code

NAICS 2017

NAICS 81141 - Appliance Repair in the US

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

The climb in the cost of appliances is driving consumers towards repair instead of replacement. This trend benefits the repair industry, but businesses must also prepare for ...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2015-2024) and forecast (2025-2030)
  • Employees, including historical (2015-2024) and forecast (2025-2030)
  • Businesses, including historical (2015-2024) and forecast (2025-2030)
  • Profit, including historical (2015-2025)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Tariffs on imported parts like compressors, circuit boards and motors from China and Mexico drive up appliance repair costs by 5%–20%. Appliance repair businesses are facing ...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2025
  • Product innovation level

Charts

  • Products & services segmentation in 2025
  • Major market segmentation in 2025

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

Climate influences the need for repair services. Florida and the Southeast region, notable for the humidity and heat that degrade appliances, have the most significant share ...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each state
  • Share of population compared to establishments in each region in 2025

Tables

  • Number and share of establishments in each state in 2025
  • Number and share of revenue each state accounts for in 2025
  • Number and share of wages each state accounts for in 2025
  • Number and share of employees in each state in 2025

Detailed analysis

  • Geographic spread of the industry across North America, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Both independent service providers and OEM-authorized repair centers drive competition. Independent providers compete on flexibility, pricing and customer service, while auth...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2020-2025
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

The appliance repair industry is highly fragmented, with no single company holding a significant market share. This fragmentation leads to intense competition among thousands...

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2021 through 2025
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2025

Detailed analysis

    External Environment

    Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

    Analyst insights

    Technology has integrated into the industry. As appliances integrate intelligent systems, appliance repair services must stay abreast of the new technologies. At the same tim...

    In this chapter

    • External Drivers
    • Regulation & Policy
    • Assistance

    Key metrics

    • Regulation & policy level and trend
    • Assistance level and trend

    Charts

    • Regulation & Policy historical data and forecast (2015-2030) 
    • Assistance historical data and forecast (2015-2030) 

    Detailed analysis

    • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
    • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
    • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

    Financial Benchmarks

    View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

    Analyst insights

    Profit has increased because of improved operational efficiency and diversified service offerings such as maintenance plans and emergency repairs. These changes have allowed ...

    In this chapter

    • Cost Structure
    • Financial Ratios
    • Key Ratios

    Key metrics

    • Profit margin, and how it compares to the sector-wide margin
    • Average wages, and how it compares to the sector-wide average wage
    • Largest cost component as a percentage of revenue
    • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

    Charts

    • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
    • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
    • Investment vs. share of economy

    Data tables

    • Industry Multiples (2018-2023)
    • Industry Tax Structure (2018-2023)
    • Income Statement (2018-2023)
    • Balance Sheet (2018-2023)
    • Liquidity Ratios (2018-2023)
    • Coverage Ratios (2018-2023)
    • Leverage Ratios  (2018-2023)
    • Operating Ratios (2018-2023)
    • Cash Flow & Debt Service Ratios (2015-2030)
    • Revenue per Employee (2015-2030)
    • Revenue per Enterprise (2015-2030)
    • Employees per Establishment (2015-2030)
    • Employees per Enterprise (2015-2030)
    • Average Wage (2015-2030)
    • Wages/Revenue (2015-2030)
    • Establishments per Enterprise (2015-2030)
    • IVA/Revenue (2015-2030)
    • Imports/Demand (2015-2030)
    • Exports/Revenue (2015-2030)

    Detailed analysis

    • Trends in the cost component for industry operators and their impact on industry costs and profitability 

    Key Statistics

    Industry Data

    Data Tables

    Including values and annual change:

    • Revenue (2015-2030)
    • IVA (2015-2030)
    • Establishments (2015-2030)
    • Enterprises (2015-2030)
    • Employment (2015-2030)
    • Exports (2015-2030)
    • Imports (2015-2030)
    • Wages (2015-2030)

    Top Questions Answered

    Unlock comprehensive answers and precise data upon purchase. View purchase options.

    What is the market size of the Appliance Repair industry in the United States in 2025?

    The market size of the Appliance Repair industry in the United States is $6.7bn in 2025.

    How many businesses are there in the Appliance Repair industry in the United States in 2025?

    There are 37,217 businesses in the Appliance Repair industry in the United States, which has grown at a CAGR of 0.7 % between 2020 and 2025.

    How may import tariffs affect the Appliance Repair industry in the United States?

    The Appliance Repair industry in the United States is unlikely to be materially impacted by import tariffs with imports accounting for a low share of industry revenue.

    How may export tariffs affect the Appliance Repair industry in the United States?

    The Appliance Repair industry in the United States is unlikely to be materially impacted by export tariffs with exports accounting for a low share of industry revenue.

    Has the Appliance Repair industry in the United States grown or declined over the past 5 years?

    The market size of the Appliance Repair industry in the United States has been growing at a CAGR of 2.3 % between 2020 and 2025.

    What is the forecast growth of the Appliance Repair industry in the United States over the next 5 years?

    Over the next five years, the Appliance Repair industry in the United States is expected to grow.

    What does the Appliance Repair industry in the United States include?

    Repairing and maintaining lawnmowers and Repairing and maintaining edgers are part of the Appliance Repair industry in the United States.

    How competitive is the Appliance Repair industry in the United States?

    The level of competition is high and steady in the Appliance Repair industry in the United States.

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    Methodology

    How are IBISWorld reports created?

    IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

    Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

    IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

    What data sources do IBISWorld analysts use?

    Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

    Key data sources in the US include: 

    • US Census Bureau
    • US Bureau of Labor Statistics
    • US International Trade Commission

    Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

    These sources include:

    • Industry and trade associations
    • Industry federations or regulators
    • Major industry players annual or quarterly filings

    Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

    How does IBISWorld forecast its data?

    IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

    IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

    Learn more about our methodology and data sourcing on the Help Center.