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Employment & Recruiting Agencies in the US - Market Research Report (2015-2030)

Dmitry Diment Dmitry Diment New York, United States Last Updated: February 2025 NAICS 56131

Revenue

$35.8bn

2025

$35.8bn

Past 5-Year Growth

Profit

$X.Xbn

Employees

294k

Businesses

19,754

Wages

$XX.Xbn

Employment & Recruiting Agencies in the US industry analysis

The Employment and Recruitment Agencies industry surged at an unprecedented rate in the immediate aftermath of the COVID-19 pandemic. A tight labor market with record high quits saw businesses turn to agencies to help fill recruitment gaps, resulting in revenue growth of 52.0% in 2021 alone. The need for workers in this tight labor market translated into higher service prices, supporting record-setting profit growth during the year. However, strong inflation prompted the Federal Reserve to raise interest rates, slowing the pace of expansion. As companies tamped down on recruitment, employment and recruiting agency services saw revenue drop in consecutive years. Nonetheless, agencies have ridden the never-before-seen surge, with industry revenue forecast to rise at a CAGR of 4.1% to reach $35.8 billion over the five years to 2025, including 4.8% during the current year alone.

Trends and Insights

  • Agencies experienced a significant surge due to the tight labor market post-COVID-19. With businesses struggling to fill vacancies, agencies capitalized on the demand, driving substantial revenue and profit growth in 2021.
  • The rising share of temporary workers in transportation and warehousing underscores the growing reliance on flexible staffing solutions. As these industries expand, agencies provide essential recruitment services, offering adaptable workforce options that align with the dynamic needs of these sectors.
  • Recruiting agencies thrive near key markets like major cities because of a larger talent pool and more job openings. The Mid-Atlantic, with New York and New Jersey, and the West, especially California, host numerous Fortune 500 companies and tech startups.
  • Online job boards simplify the search for employers and candidates, reducing the need for employment and recruitment agencies. This shift streamlines hiring processes and empowers job seekers directly.

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  • Market estimates from 2015-2030
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Industry Statistics and Trends

Market size and recent performance (2015-2030)

Industry revenue has grown at a CAGR of 4.1 % over the past five years, to reach an estimated $35.8bn in 2025.

Trends and Insights

The pandemic disruption produced a never-before-seen revenue surge

  • COVID-19 turned the labor market upside down. Companies laid off millions in 2020, then ramped up hiring in 2021. The labor market felt the effects of this disruption, creating a worker shortage. The participation rate stagnated, making it difficult for employers to find the needed talent.
  • Additional trends and insights available with purchase
Employment & Recruiting Agencies in the US
Revenue (2015-2030)
IBISWorld Logo Source: IBISWorld

Industry outlook (2025-2030)

Market size is projected to grow over the next five years.

Trends and Insights

Although elevated interest rates weigh on hiring, monetary easing will spur hiring

  • The Federal Reserve (Fed) is likely to lower interest rates in the coming years, which would be a boon to business investment and, typically, new hiring. However, continued price growth and renewed trade tensions have caused the Fed to take a pause. The Fed’s rate-setting committee voted unanimously to leave its benchmark interest rate unchanged at the outset of 2025 and has signaled that it will likely reduce the number of cuts.

Biggest companies in the Employment & Recruiting Agencies in the US

Company
Market Share (%)
2025
Revenue ($m)
2025
Profit ($m)
2025
Profit Margin (%)
2025
3,009.5
226.4
7.5
2,602.7
1,401.8
53.9
1,037.0
34.9
3.4

To view the market share and analysis for all 3 top companies in this industry, view purchase options.

Products & Services Segmentation

Employment & Recruiting Agencies in the US
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Permanent placement services, Executive search services and Temporary staffing services. Permanent placement services is the largest segment of the Employment & Recruiting Agencies in the US.

Trends and Insights

Companies seek long-term workers to limit high turnover rates

  • Employment and recruitment agencies often provide permanent search and placement services for clients who seek permanent employees. They're tasked with sourcing qualified candidates for full-time positions. While the client company completes the final interview and hiring process, agencies handle the crucial task of screening and identifying candidates who meet specific job requirements.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

This industry comprises establishments engaged in listing employment vacancies, referring job applicants to potential employers and assisting companies with employee recruitment and placement. Individuals referred or placed are not employees of the employment agencies.

What's included in this industry?

Operating casting agencies or bureausOperating employment agencies or registriesOperating employment referral agencies or registriesProviding permanent placement servicesProviding temporary placement servicesProviding online job and resume listing services

Companies

Allegis Group, Inc.Linkedin CorpRandstad Holding NV

Purchase this report to view all 3 major companies in this industry.

Related Terms

OUTPLACEMENT SERVICESOUTSOURCINGIN-HOUSE

Industry Code

NAICS 2017

NAICS 56131 - Employment & Recruiting Agencies in the US

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Agencies experienced a significant surge due to the tight labor market post-COVID-19. With businesses struggling to fill vacancies, agencies capitalized on the demand, drivin...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2015-2024) and forecast (2025-2030)
  • Employees, including historical (2015-2024) and forecast (2025-2030)
  • Businesses, including historical (2015-2024) and forecast (2025-2030)
  • Profit, including historical (2015-2025)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

The rising share of temporary workers in transportation and warehousing underscores the growing reliance on flexible staffing solutions. As these industries expand, agencies ...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2025
  • Product innovation level

Charts

  • Products & services segmentation in 2025
  • Major market segmentation in 2025

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

Recruiting agencies thrive near key markets like major cities because of a larger talent pool and more job openings. The Mid-Atlantic, with New York and New Jersey, and the W...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each state
  • Share of population compared to establishments in each region in 2025

Tables

  • Number and share of establishments in each state in 2025
  • Number and share of revenue each state accounts for in 2025
  • Number and share of wages each state accounts for in 2025
  • Number and share of employees in each state in 2025

Detailed analysis

  • Geographic spread of the industry across North America, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Online job boards simplify the search for employers and candidates, reducing the need for employment and recruitment agencies. This shift streamlines hiring processes and emp...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2020-2025
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

Before Microsoft acquired LinkedIn, the company expanded geographically by opening a European headquarters in Dublin and acquiring several companies, including mSpoke and Slid...

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2021 through 2025
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2025
  • Overview of Allegis Group, Inc.'s performance by revenue, market share and profit margin from 2019 through 2025
  • Overview of Linkedin Corp's performance by revenue, market share and profit margin from 2019 through 2025
  • Overview of Randstad Holding NV's performance by revenue, market share and profit margin from 2019 through 2025

Detailed analysis

  • Description and key data for Allegis Group, Inc., and factors influencing its performance in the industry
  • Description and key data for Linkedin Corp, and factors influencing its performance in the industry
  • Description and key data for Randstad Holding NV, and factors influencing its performance in the industry

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

The American Staffing Association (ASA) guides agencies through labor laws and advocates for the industry's interests at federal, state and local levels. The ASA's support en...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2015-2030) 
  • Assistance historical data and forecast (2015-2030) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

In a tight labor market, the need for specialized recruiting services has driven record-high profit growth for agencies. Targeting high-demand industries like technology, hea...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
  • Investment vs. share of economy

Data tables

  • Industry Multiples (2018-2023)
  • Industry Tax Structure (2018-2023)
  • Income Statement (2018-2023)
  • Balance Sheet (2018-2023)
  • Liquidity Ratios (2018-2023)
  • Coverage Ratios (2018-2023)
  • Leverage Ratios  (2018-2023)
  • Operating Ratios (2018-2023)
  • Cash Flow & Debt Service Ratios (2015-2030)
  • Revenue per Employee (2015-2030)
  • Revenue per Enterprise (2015-2030)
  • Employees per Establishment (2015-2030)
  • Employees per Enterprise (2015-2030)
  • Average Wage (2015-2030)
  • Wages/Revenue (2015-2030)
  • Establishments per Enterprise (2015-2030)
  • IVA/Revenue (2015-2030)
  • Imports/Demand (2015-2030)
  • Exports/Revenue (2015-2030)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2015-2030)
  • IVA (2015-2030)
  • Establishments (2015-2030)
  • Enterprises (2015-2030)
  • Employment (2015-2030)
  • Exports (2015-2030)
  • Imports (2015-2030)
  • Wages (2015-2030)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Employment & Recruiting Agencies in the US industry in United States in 2025?

The market size of the Employment & Recruiting Agencies in the US industry in United States is $35.8bn in 2025.

How many businesses are there in the Employment & Recruiting Agencies in the US industry in 2025?

There are 19,754 businesses in the Employment & Recruiting Agencies in the US industry in United States, which has declined at a CAGR of 0.4 % between 2020 and 2025.

Has the Employment & Recruiting Agencies in the US industry in United States grown or declined over the past 5 years?

The market size of the Employment & Recruiting Agencies in the US industry in United States has been growing at a CAGR of 4.1 % between 2020 and 2025.

What is the forecast growth of the Employment & Recruiting Agencies in the US industry in United States over the next 5 years?

Over the next five years, the Employment & Recruiting Agencies in the US industry in United States is expected to grow.

What are the biggest companies in the Employment & Recruiting Agencies in the US market in United States?

The biggest companies operating in the Employment & Recruiting Agencies market in United States are Allegis Group, Inc., Linkedin Corp and Randstad Holding NV

What does the Employment & Recruiting Agencies in the US in United States include?

Operating casting agencies or bureaus and Operating employment agencies or registries are part of the Employment & Recruiting Agencies in the US industry.

Which companies have the highest market share in the Employment & Recruiting Agencies in the US in United States?

The company holding the most market share in United States is Allegis Group, Inc..

How competitive is the Employment & Recruiting Agencies in the US industry in United States?

The level of competition is moderate and increasing in the Employment & Recruiting Agencies in the US industry in United States.

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Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in the US include: 

  • US Census Bureau
  • US Bureau of Labor Statistics
  • US International Trade Commission

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

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