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Much of the industry has experienced steady demand in recent years, bolstered by surging e-commerce activity. Rising online orders have increased expectations for order visibility, pushing companies to invest in tracking technologies. Yet adoption has been uneven, as many warehouse facilities struggle with integration challenges that limit productivity gains. This has created volatility in revenue, as inconsistent service levels often lead to high customer turnover. To offset these risks, companies have experimented with pricing strategies. Discounts on ancillary services like packaging have attracted customers but trimmed profit. In contrast, storage services, the industry’s largest revenue segment, have seen steady price increases, supporting top-line growth. Consumers’ rising tendency to return products has boosted demand for complementary services such as product handling. These additional revenue streams, however, have been weighed down by higher operational costs tied to managing a wider range of offerings.
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IBISWorld's research coverage on the General Warehousing & Storage industry in the United States includes market sizing, forecasting, data and analysis from 2015-2030. The most recent publication was released August 2025.
The General Warehousing & Storage industry in the United States operates under the NAICS industry code 49311. The industry provides third-party storage warehousing and storage services to the manufacturing, wholesale and retail sectors. Companies use equipment like forklifts, pallets and racks to handle goods in boxes, barrels and drums. Industry companies avoid specializing in handling bulk products of any particular type, size or quantity. Related terms covered in the General Warehousing & Storage industry in the United States include radio-frequency identification (rfid), just-in-time (jit), third-party logistics provider (3pl), integrated logistics networks and wharf-side storage shed.
Products and services covered in General Warehousing & Storage industry in the United States include Handling services, Contract storage and Packing services.
Companies covered in the General Warehousing & Storage industry in the United States include Ryder System, Inc., CMA CGM Group and Kenco Group, Inc.
The Performance chapter covers detailed analysis, datasets, detailed current performance, sources of volatility and an outlook with forecasts for the General Warehousing & Storage industry in the United States.
Questions answered in this chapter include what's driving current industry performance, what influences industry volatility, how do successful businesses overcome volatility, what's driving the industry outlook. This analysis is supported with data and statistics on industry revenues, costs, profits, businesses and employees.
The Products and Markets chapter covers detailed products and service segmentation and analysis of major markets for the for the General Warehousing & Storage industry in the United States.
Questions answered in this chapter include how are the industry's products and services performing, what are innovations in industry products and services, what products or services do successful businesses offer and what's influencing demand from the industry's markets. This includes data and statistics on industry revenues by product and service segmentation and major markets.
The Geographic Breakdown chapter covers detailed analysis and datasets on regional performance of the General Warehousing & Storage industry in the United States.
Questions answered in this chapter include where are industry businesses located and how do businesses use location to their advantage. This includes data and statistics on industry revenues by location.
The Competitive Forces chapter covers the concentration, barriers to entry and supplier and buyer profiles in the General Warehousing & Storage industry in the United States. This includes data and statistics on industry market share concentration, barriers to entry, substitute products and buyer & supplier power.
Questions answered in this chapter include what impacts the industry's market share concentration, how do successful businesses handle concentration, what challenges do potential industry entrants face, how can potential entrants overcome barriers to entry, what are substitutes for industry services, how do successful businesses compete with substitutes and what power do buyers and suppliers have over the industry and how do successful businesses manage buyer & supplier power.
The Companies chapter covers Key Takeaways, Market Share and Companies in the General Warehousing & Storage industry in the United States. This includes data and analysis on companies operating in the industry that hold a market share greater than 5%.
Questions answered in this chapter include what companies have a meaningful market share and how each company is performing.
The External Environment chapter covers Key Takeaways, External Drivers, Regulation & Policy and Assistance in the General Warehousing & Storage industry in the United States. This includes data and statistics on factors impacting industry revenue such as economic indicators, regulation, policy and assistance programs.
Questions answered in this chapter include what demographic and macroeconomic factors impact the industry, what regulations impact the industry, what assistance is available to this industry.
The Financial Benchmarks chapter covers Key Takeaways, Cost Structure, Financial Ratios, Valuation Multiples and Key Ratios in the General Warehousing & Storage industry in the United States. This includes financial data and statistics on industry performance including key cost inputs, profitability, key financial ratios and enterprise value multiples.
Questions answered in this chapter include what trends impact industry costs and how financial ratios have changed overtime.
The Industry Data chapter includes 10 years of historical data with 5 years of forecast data covering statistics like revenue, industry value add, establishments, enterprises, employment and wages in the General Warehousing & Storage industry in the United States.
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The market size of the General Warehousing & Storage industry in the United States is $42.8bn in 2026.
There are 40,039 businesses in the General Warehousing & Storage industry in the United States, which has grown at a CAGR of 8.3 % between 2020 and 2025.
The General Warehousing & Storage industry in the United States is unlikely to be materially impacted by import tariffs with imports accounting for a low share of industry revenue.
The General Warehousing & Storage industry in the United States is unlikely to be materially impacted by export tariffs with exports accounting for a low share of industry revenue.
The market size of the General Warehousing & Storage industry in the United States has been growing at a CAGR of 4.6 % between 2020 and 2025.
Over the next five years, the General Warehousing & Storage industry in the United States is expected to grow.
The biggest companies operating in the General Warehousing & Storage industry in the United States are Ryder System, Inc., CMA CGM Group and Kenco Group, Inc.
Bonded warehousing, general merchandise and Private warehousing and storage, general merchandise are part of the General Warehousing & Storage industry in the United States.
The company holding the most market share in the General Warehousing & Storage industry in the United States is Ryder System, Inc..
The level of competition is high and steady in the General Warehousing & Storage industry in the United States.