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Office Staffing & Temp Agencies in the US - Market Research Report (2015-2030)

Dmitry Diment Dmitry Diment New York, United States Last Updated: March 2025 NAICS 56132

Revenue

$260.1bn

2025

$260.1bn

Past 5-Year Growth

Profit

$XX.Xbn

Employees

4m

Businesses

42,638

Wages

$XXX.Xbn

Office Staffing & Temp Agencies in the US industry analysis

The Office Staffing and Temp Agencies industry has thrived by offering agile staffing solutions to corporate clients, despite a volatile economic environment. In the aftermath of labor market disruptions brought on by the pandemic, the economy bounced back quickly. Amid a tight labor market, businesses turned to temp agencies to help fill recruitment gaps, producing consecutive years of record growth. However, as inflationary concerns picked up and the Federal Reserve raised interest rates to slow private investment, trickling down to year-to-year declines for staffing agencies. Despite turbulence, industry revenue is expected to grow at a CAGR of 2.9% over the past five years, totaling $260.1 billion in 2025. In 2025, industry revenue is forecast to rise 8.9%, with interest rates expected to temper further.

The economy is grappling with a significant skills gap, especially in manufacturing, construction, IT and healthcare, with over half of workers lacking the necessary training for these crucial industries. This gap has created a disparity between employer demands and the skills available in the workforce. In a tight labor market, staffing agencies remain vital, providing businesses with a readily available pool of workers. Agencies are prioritizing workforce development by partnering with training providers and educational institutions to offer upskilling and reskilling programs, preparing workers for high-demand roles. Artificial Intelligence (AI) is poised to transform recruitment by automating repetitive tasks, enabling agencies to deliver faster, more precise placements. As AI-driven tools become integral to the job market, agencies that stay ahead of the technology curve will be able to generate premium margins as overall profitability rises across the industry.

In the coming years, staffing agencies will see growth as the economy expands, with workers rejoining the labor force turning to temp agencies to find temporary roles in hopes of securing a permanent position. Agencies will remain a permanent fixture in corporate strategies in the fast-growing healthcare sector, where temporary and travel nurses, medical coders and administrative support will be needed to meet the needs of an aging population. Consequently, industry revenue is expected to increase at a CAGR of 2.2% to reach $290.4 billion over the five years to 2030.

Trends and Insights

  • The success of office staffing and temp agencies is closely tied to the economy's health, with demand rising in strong economies. However, inflation and a weaker labor market risk future job losses.
  • Industrial staffing is crucial for manufacturing and logistics, leveraging temp workers for seasonal shifts and cost management. Meanwhile, healthcare and IT staffing are growing due to digital transformation and increasing public health demands.
  • States like Florida and Georgia in the Southeast provide incentives for business services and job creation initiatives. These programs encourage the growth of staffing agencies, enhancing their ability to meet the region's workforce needs.
  • Training temporary placement candidates keeps staffing agencies competitive. By focusing on these areas, agencies can deliver skilled candidates who meet client expectations by adapting to dynamic business environments.

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  • Market estimates from 2015-2030
  • Critical performance data and rankings
  • Detailed analysis of competitive forces and the external environment
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Industry Statistics and Trends

Market size and recent performance (2015-2030)

Industry revenue has grown at a CAGR of 2.9 % over the past five years, to reach an estimated $260.1bn in 2025.

Trends and Insights

The success of temp agencies, a mainstay of the modern employment, hinges on the health of the economy

  • During the economic boom of the 1990s, labor flexibility was acclaimed for giving US firms a competitive edge. This flexibility emerged through various temp staffing arrangements, including independent contracting, on-call workers and notably, employment via temporary staffing agencies, which significantly reshaped labor markets by enabling adaptive workforce management. The explosive growth of temporary staffing saw the number of enterprises more than double, highlighting the industry’s critical role in meeting dynamic business demands and altering traditional employment patterns.
  • Additional trends and insights available with purchase
Office Staffing & Temp Agencies in the US
Revenue (2015-2030)
IBISWorld Logo Source: IBISWorld

Industry outlook (2025-2030)

Market size is projected to grow over the next five years.

Trends and Insights

An expanding economy will create opportunities for staffing agencies

  • Temp workers have become a permanent fixture in corporate strategies across the United States due to the flexibility they offer employers. Over the course of the last 30 years, temporary employment has expanded rapidly prior to macroeconomic upturns, while sharp declines in temporary employment have led the economy into recessions.

Biggest companies in the Office Staffing & Temp Agencies in the US

Company
Market Share (%)
2025
Revenue ($m)
2025
Profit ($m)
2025
Profit Margin (%)
2025
Manpowergroup Inc.
3,970.5
92.1
2.3

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Products & Services Segmentation

Office Staffing & Temp Agencies in the US
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Office, clerical and administrative staffing, Industrial staffing and Healthcare staffing. Office, clerical and administrative staffing is the largest segment of the Office Staffing & Temp Agencies in the US.

Trends and Insights

Industrial staffing is a significant sector

  • Industrial staffing positions serve various blue-collar industries, including manufacturing, logistics, construction and hospitality. They offer workforce solutions tailored to specialized tasks and projects, ensuring these sectors have the skilled labor necessary to operate efficiently and meet their specific demands.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

Office staffing and temp agencies supply businesses with workers for limited periods to supplement existing staff. Although temp workers remain employees of the temp agency, temp agencies do not provide direct supervision of their employees at clients’ work sites.

What's included in this industry?

Supplying temporary staff (except farm labor)

Companies

Manpowergroup Inc.

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Related Terms

TEMPAMERICAN STAFFING ASSOCIATION (ASA)JUST-IN-TIME (JIT)EVALUATION-TO-HIRETENURETURNOVERPENETRATION RATE

Industry Code

NAICS 2017

NAICS 56132 - Office Staffing & Temp Agencies in the US

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

The success of office staffing and temp agencies is closely tied to the economy's health, with demand rising in strong economies. However, inflation and a weaker labor market...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2015-2024) and forecast (2025-2030)
  • Employees, including historical (2015-2024) and forecast (2025-2030)
  • Businesses, including historical (2015-2024) and forecast (2025-2030)
  • Profit, including historical (2015-2025)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Industrial staffing is crucial for manufacturing and logistics, leveraging temp workers for seasonal shifts and cost management. Meanwhile, healthcare and IT staffing are gro...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2025
  • Product innovation level

Charts

  • Products & services segmentation in 2025
  • Major market segmentation in 2025

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

States like Florida and Georgia in the Southeast provide incentives for business services and job creation initiatives. These programs encourage the growth of staffing agenci...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each state
  • Share of population compared to establishments in each region in 2025

Tables

  • Number and share of establishments in each state in 2025
  • Number and share of revenue each state accounts for in 2025
  • Number and share of wages each state accounts for in 2025
  • Number and share of employees in each state in 2025

Detailed analysis

  • Geographic spread of the industry across North America, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Training temporary placement candidates keeps staffing agencies competitive. By focusing on these areas, agencies can deliver skilled candidates who meet client expectations ...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2020-2025
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

Allegis Group has a global presence and operates in numerous countries. The company leverages tech advancements and innovative methods to enhance hiring and talent-sourcing p...

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2021 through 2025
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2025
  • Overview of Manpowergroup Inc.'s performance by revenue, market share and profit margin from 2019 through 2025

Detailed analysis

  • Description and key data for Manpowergroup Inc., and factors influencing its performance in the industry

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

The Department of Labor issues licenses and enforces federal laws to ensure workers' rights. It regulates working conditions, fights employment discrimination and administers...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2015-2030) 
  • Assistance historical data and forecast (2015-2030) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Temp agencies are especially sensitive to economic changes. Shifts in the unemployment rate, employee turnover and demand for temporary labor can dramatically influence indus...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
  • Investment vs. share of economy

Data tables

  • Industry Multiples (2018-2023)
  • Industry Tax Structure (2018-2023)
  • Income Statement (2018-2023)
  • Balance Sheet (2018-2023)
  • Liquidity Ratios (2018-2023)
  • Coverage Ratios (2018-2023)
  • Leverage Ratios  (2018-2023)
  • Operating Ratios (2018-2023)
  • Cash Flow & Debt Service Ratios (2015-2030)
  • Revenue per Employee (2015-2030)
  • Revenue per Enterprise (2015-2030)
  • Employees per Establishment (2015-2030)
  • Employees per Enterprise (2015-2030)
  • Average Wage (2015-2030)
  • Wages/Revenue (2015-2030)
  • Establishments per Enterprise (2015-2030)
  • IVA/Revenue (2015-2030)
  • Imports/Demand (2015-2030)
  • Exports/Revenue (2015-2030)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2015-2030)
  • IVA (2015-2030)
  • Establishments (2015-2030)
  • Enterprises (2015-2030)
  • Employment (2015-2030)
  • Exports (2015-2030)
  • Imports (2015-2030)
  • Wages (2015-2030)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Office Staffing & Temp Agencies in the US industry in United States in 2025?

The market size of the Office Staffing & Temp Agencies in the US industry in United States is $260.1bn in 2025.

How many businesses are there in the Office Staffing & Temp Agencies in the US industry in 2025?

There are 42,638 businesses in the Office Staffing & Temp Agencies in the US industry in United States, which has declined at a CAGR of 0.0 % between 2020 and 2025.

Has the Office Staffing & Temp Agencies in the US industry in United States grown or declined over the past 5 years?

The market size of the Office Staffing & Temp Agencies in the US industry in United States has been growing at a CAGR of 2.9 % between 2020 and 2025.

What is the forecast growth of the Office Staffing & Temp Agencies in the US industry in United States over the next 5 years?

Over the next five years, the Office Staffing & Temp Agencies in the US industry in United States is expected to grow.

What are the biggest companies in the Office Staffing & Temp Agencies in the US market in United States?

The biggest company operating in the Office Staffing & Temp Agencies market in United States is Manpowergroup Inc.

What does the Office Staffing & Temp Agencies in the US in United States include?

Supplying temporary staff (except farm labor) and are part of the Office Staffing & Temp Agencies in the US industry.

Which companies have the highest market share in the Office Staffing & Temp Agencies in the US in United States?

The company holding the most market share in United States is Manpowergroup Inc..

How competitive is the Office Staffing & Temp Agencies in the US industry in United States?

The level of competition is high and increasing in the Office Staffing & Temp Agencies in the US industry in United States.

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Methodology

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Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in the US include: 

  • US Census Bureau
  • US Bureau of Labor Statistics
  • US International Trade Commission

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

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