Industry Statistics and Trends
Market size and recent performance (2015-2030)
Industry revenue has grown at a CAGR of 5.6 % over the past five years, to reach an estimated $638.0bn in 2025.
Trends and Insights
Consolidation transforms the pharmacy benefit management landscape
- Vertical integration has been the defining trend characterizing pharmacy benefit management in recent years. While the trend of vertical integration isn’t foreign to this industry, its scale and scope have left the industry’s structure unrecognizable today from just a few years ago.
- Additional trends and insights available with purchase
Source: IBISWorld
Industry outlook (2025-2030)
Market size is projected to grow over the next five years.
Trends and Insights
Looming regulatory changes have the potential to reshape PBMs
- Increasing pressure from regulators and health stakeholders toward pharmacy benefit management (PBM) providers won’t settle moving forward. While it’s unclear how legislative proposals or a Federal Trade Commission (FTC) probe will pan out, it will undoubtedly impact the industry.
Biggest companies in the Pharmacy Benefit Management in the US
| Company | Market Share (%)
2025 | Revenue ($m)
2025 | Profit ($m)
2025 | Profit Margin (%)
2025 |
|---|---|---|---|---|
Cigna Corp | 200,004.2 | 6,109.2 | 3.1 | |
Cvs Health Corporation | 155,419.5 | 6,358.4 | 4.1 | |
Unitedhealth Group Incorporated | 155,013.5 | 6,306.9 | 4.1 |
To view the market share and analysis for all 4 top companies in this industry, view purchase options.
Products & Services Segmentation
Source: IBISWorld
Industry revenue is measured across several distinct product and services lines, including Retail pharmacy services, Specialty pharmacy services and Other services. Retail pharmacy services is the largest segment of the Pharmacy Benefit Management in the US.
Trends and Insights
Retail pharmacy services adapt to changing consumer behaviors and industry competition
- Retail pharmacy services include face-to-face interactions within networks of contracted pharmacies, offering prescription dispensing, patient consultations and co-payment processing. These services are essential to the healthcare system, providing accessible medication management and fostering community health while ensuring patients receive timely guidance on drug use. Retail pharmacies also provide basic health screenings and vaccination services, increasing patient engagement and creating a broader role in primary care.
- More insights available in the full report
Table of Contents
About this industry
Industry definition
Pharmacy benefit management (PBM) providers act as intermediaries between insurers, pharmacies and patients in managing prescription drug benefits. They negotiate pricing, process claims, develop formularies and offer clinical programs. PBMs aim to control medication costs, ensure access and improve patient adherence and health outcomes.
What's included in this industry?
Products and services covered in the Pharmacy Benefit Management industry in the United States include Processing network revenue prescriptions, Processing home delivery and specialty prescriptions and Prescription drug plan design and administration.Companies
Companies covered in the Pharmacy Benefit Management industry in the United States include Cigna Corp, Cvs Health Corporation and Unitedhealth Group Incorporated.Purchase this report to view all 4 major companies in this industry.
Related Terms
Related terms covered in the Pharmacy Benefit Management industry in the United States include formulary, spread pricing, tiered pricing, prior authorization, generic substitution and usual and customary rates.Industry Code
NAICS 325412 - Pharmacy Benefit Management in the US
Performance
Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.
Analyst insights
Vertical integration has reshaped the structure of pharmacy benefit management providers. In just a few years, the industry has transformed from a handful of independent PBMs...
In this chapter (4)
- Current Performance
- Outlook
- Volatility
- Life Cycle
Key metrics
- Annual Revenue, Recent Growth, Forecast, Revenue Volatility
- Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
- Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
- Total Profit, Profit Margin, Profit per Business
Charts
- Revenue, including historical (2015-2024) and forecast (2025-2030)
- Employees, including historical (2015-2024) and forecast (2025-2030)
- Businesses, including historical (2015-2024) and forecast (2025-2030)
- Profit, including historical (2015-2025)
- Industry Volatility vs. Revenue Growth
- Industry Life Cycle
Detailed analysis
- Trends in supply, demand and current events that are driving current industry performance
- Expected trends, economic factors and ongoing events that drive the industry's outlook
- Key success factors for businesses to overcome volatility
- How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.
Products and Markets
Learn about an industry's products and services, markets and trends in international trade.
Analyst insight
The bulk of healthcare plans in the US are employer-based. Corporations and businesses depend on PBMs to manage their employees’ drug benefits, but concerns about soaring dru...
In this chapter
- Products & Services
- Major Markets
Key metrics
- Largest market segment and value in 2025
- Product innovation level
Charts
- Products & services segmentation in 2025
- Major market segmentation in 2025
Detailed analysis
- Trends impacting the recent performance of the industry's various segments
- Innovations in the industry's product or service offering, specialization or delivery method
- Key factors that successful businesses consider in their offerings
- Buying segments and key trends influencing demand for industry products and services
Geographic Breakdown
Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.
Analyst insights
Leveraging technology makes location less influential. The leading PBMs are massive organizations whose investments in advanced technologies allow them to perform various asp...
In this chapter (1)
- Business Locations
Charts
- Share of revenue, establishment, wages and employment in each state
- Share of population compared to establishments in each region in 2025
Tables
- Number and share of establishments in each state in 2025
- Number and share of revenue each state accounts for in 2025
- Number and share of wages each state accounts for in 2025
- Number and share of employees in each state in 2025
Detailed analysis
- Geographic spread of the industry across North America, and trends associated with changes in the business landscape
- Key success factors for businesses to use location to their advantage
Competitive Forces
Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.
Analyst insights
The scale and scope of the leading PBMs draw anticompetitive concerns. Regulators and health stakeholders cite that vertical integration in the largest PBMs prevents healthy ...
In this chapter (4)
- Concentration
- Barriers to Entry
- Substitutes
- Buyer & Supplier Analysis
Key metrics
- Industry concentration level
- Industry competition level and trend
- Barriers to entry level and trend
- Substitutes level and trend
- Buyer power level and trend
- Supplier power level and trend
Charts
- Market share concentration among the top 4 suppliers from 2020-2025
- Supply chain including upstream supplying industries and downstream buying industries, flow chart
Detailed analysis
- Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
- Key success factors for businesses to manage the competitive environment of the industry.
- Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
- Key success factors for potential entrants to overcome barriers to entry.
- Competitive threats from potential substitutes for the industry’s own products and services.
- Key success factors for how successful businesses can compete with substitutes.
- Advantages that buyers have to keep favorable purchasing conditions.
- Advantages that suppliers have to maintain favorable selling conditions.
- Key success factors for how businesses can navigate buyer and supplier power.
Companies
Learn about the performance of the top companies in the industry.
Analyst insights
The top three PBMs control around 80.0% of all prescription claims in the US. CVS Caremark, Cigna and UnitedHealth are vertically integrated PBMs whose annual revenue exceeds...
In this chapter
- Market Share Concentration
- Companies
- Company Spotlights
Charts
- Industry market share by company in 2021 through 2025
- Major companies in the industry, including market share, revenue, profit and profit margin in 2025
- Overview of Cigna Corp's performance by revenue, market share and profit margin from 2019 through 2025
- Overview of Cvs Health Corporation's performance by revenue, market share and profit margin from 2019 through 2025
- Overview of Unitedhealth Group Incorporated's performance by revenue, market share and profit margin from 2019 through 2025
- Overview of revenue, market share and profit margin trend for one additional company
Detailed analysis
- Description and key data for Cigna Corp, and factors influencing its performance in the industry
- Description and key data for Cvs Health Corporation, and factors influencing its performance in the industry
- Description and key data for Unitedhealth Group Incorporated, and factors influencing its performance in the industry
- Description, key data and performance trends for one additional company
External Environment
Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.
Analyst insights
Regulators are scrutinizing PBMs' role and incentives in the pharmaceutical supply chain. Pending legislation and FTC inquiries are anticipated to restrict common practices i...
In this chapter
- External Drivers
- Regulation & Policy
- Assistance
Key metrics
- Regulation & policy level and trend
- Assistance level and trend
Charts
- Regulation & Policy historical data and forecast (2015-2030)
- Assistance historical data and forecast (2015-2030)
Detailed analysis
- Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
- Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
- Key governmental and non-governmental groups or policies that may provide some relief for industry operators.
Financial Benchmarks
View average costs for industry operators and compare financial data against an industry's financial benchmarks over time.
Analyst insights
PBMs leverage advanced technology platforms for various aspects of benefit management. Steep investments in IT infrastructure, software development and data security measures...
In this chapter
- Cost Structure
- Financial Ratios
- Key Ratios
Key metrics
- Profit margin, and how it compares to the sector-wide margin
- Average wages, and how it compares to the sector-wide average wage
- Largest cost component as a percentage of revenue
- Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio
Charts
- Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
- Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
- Investment vs. share of economy
Data tables
- Industry Multiples (2018-2023)
- Industry Tax Structure (2018-2023)
- Income Statement (2018-2023)
- Balance Sheet (2018-2023)
- Liquidity Ratios (2018-2023)
- Coverage Ratios (2018-2023)
- Leverage Ratios (2018-2023)
- Operating Ratios (2018-2023)
- Cash Flow & Debt Service Ratios (2015-2030)
- Revenue per Employee (2015-2030)
- Revenue per Enterprise (2015-2030)
- Employees per Establishment (2015-2030)
- Employees per Enterprise (2015-2030)
- Average Wage (2015-2030)
- Wages/Revenue (2015-2030)
- Establishments per Enterprise (2015-2030)
- IVA/Revenue (2015-2030)
- Imports/Demand (2015-2030)
- Exports/Revenue (2015-2030)
Detailed analysis
- Trends in the cost component for industry operators and their impact on industry costs and profitability
Key Statistics
Industry Data
Data Tables
Including values and annual change:
- Revenue (2015-2030)
- IVA (2015-2030)
- Establishments (2015-2030)
- Enterprises (2015-2030)
- Employment (2015-2030)
- Exports (2015-2030)
- Imports (2015-2030)
- Wages (2015-2030)
Top Questions Answered
Unlock comprehensive answers and precise data upon purchase. View purchase options.
What is the market size of the Pharmacy Benefit Management industry in the United States in 2025?
The market size of the Pharmacy Benefit Management industry in the United States is $638.0bn in 2025.
How many businesses are there in the Pharmacy Benefit Management industry in the United States in 2025?
There are 87 businesses in the Pharmacy Benefit Management industry in the United States, which has grown at a CAGR of 3.9 % between 2020 and 2025.
How may import tariffs affect the Pharmacy Benefit Management industry in the United States?
The Pharmacy Benefit Management industry in the United States is unlikely to be materially impacted by import tariffs with imports accounting for a low share of industry revenue.
How may export tariffs affect the Pharmacy Benefit Management industry in the United States?
The Pharmacy Benefit Management industry in the United States is unlikely to be materially impacted by export tariffs with exports accounting for a low share of industry revenue.
Has the Pharmacy Benefit Management industry in the United States grown or declined over the past 5 years?
The market size of the Pharmacy Benefit Management industry in the United States has been growing at a CAGR of 5.6 % between 2020 and 2025.
What is the forecast growth of the Pharmacy Benefit Management industry in the United States over the next 5 years?
Over the next five years, the Pharmacy Benefit Management industry in the United States is expected to grow.
What are the biggest companies in the Pharmacy Benefit Management industry in the United States?
The biggest companies operating in the Pharmacy Benefit Management industry in the United States are Cigna Corp, Cvs Health Corporation and Unitedhealth Group Incorporated
What does the Pharmacy Benefit Management industry in the United States include?
Processing network revenue prescriptions and Processing home delivery and specialty prescriptions are part of the Pharmacy Benefit Management industry in the United States.
Which companies have the highest market share in the Pharmacy Benefit Management industry in the United States?
The company holding the most market share in the Pharmacy Benefit Management industry in the United States is Cigna Corp.
How competitive is the Pharmacy Benefit Management industry in the United States?
The level of competition is moderate and increasing in the Pharmacy Benefit Management industry in the United States.
Methodology
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Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.
IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.
What data sources do IBISWorld analysts use?
Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.
Key data sources in the US include:
- US Census Bureau
- US Bureau of Labor Statistics
- US International Trade Commission
Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.
These sources include:
- Industry and trade associations
- Industry federations or regulators
- Major industry players annual or quarterly filings
Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.
How does IBISWorld forecast its data?
IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.
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