CA NAICS 56142CA|Statistics

Telemarketing & Call Centres in Canada - Employment (2021-2031)

Name: Telemarketing & Call Centres in Canada
Creator: IBISWorld
License: https://www.ibisworld.com/about/termsofuse/

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There are xx employees in the Telemarketing & Call Centres industry in Canada, which is expected to decline at xx% over the next five years. The Telemarketing and Call Centre Industry employs personnel to answer calls and relay messages to clients. Companies also provide telemarketing services on a contract or fee basis. Telemarketers use phones or e-mail to promote clients’ products or services, take orders, solicit contributions or provide information on behalf of clients. Call centres provide phone-based service and assistance to clients' customers. Companies in this industry don't own the products or provide the services they represent.

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Employment

Total value (#) and annual change from 2012 – 2030.

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Revenue

$XX

2021-2026 XX%

2026-2031 XX%

Employees

XX

2021-2026 XX%

2026-2031 XX%

Businesses

XX

2021-2026 XX%

2026-2031 XX%

Profit

$XX

2021-2026 XX%

Profit Margin

XX%

2021-2026 XX%

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Industries related to this market

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Industry	Sector	Last 5-yr CAGR	Forecast 5-year CAGR	Revenue
Direct Mail Advertising in Canada	Administration, Business Support & Waste Management Services	XX%	XX%	$XX
Insurance Brokers & Agencies in Canada	Administration, Business Support & Waste Management Services	XX%	XX%	$XX
Grocery Wholesaling in Canada	Administration, Business Support & Waste Management Services	XX%	XX%	$XX
Paper Product Manufacturing in Canada	Administration, Business Support & Waste Management Services	XX%	XX%	$XX
Wireless Telecommunications Carriers in Canada	Administration, Business Support & Waste Management Services	XX%	XX%	$XX
Wired Telecommunications Carriers in Canada	Administration, Business Support & Waste Management Services	XX%	XX%	$XX
Market Research in Canada	Administration, Business Support & Waste Management Services	XX%	XX%	$XX
Debt Collection Agencies in Canada	Administration, Business Support & Waste Management Services	XX%	XX%	$XX
Telemarketing & Call Centers in the US	Administration, Business Support & Waste Management Services in the US	XX%	XX%	$XX
Customer Care Centers in the US	Administration, Business Support & Waste Management Services in the US	XX%	XX%	$XX
Call Centre Operation in Australia	Administration, Business Support & Waste Management Services in Australia	XX%	XX%	$XX
Call Centre Operation in New Zealand	Administration, Business Support & Waste Management Services in New Zealand	XX%	XX%	$XX
Call Centres in the UK	Administration, Business Support & Waste Management Services in the UK	XX%	XX%	$XX

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Frequently Asked Questions

How many people are employed in the Telemarketing & Call Centres in Canada in 2026?

There is 18,482 people employed in the Telemarketing & Call Centres in Canada as of 2026.

What is employment growth in the Telemarketing & Call Centres in Canada in 2026?

The number of people employed in the Telemarketing & Call Centres in Canada declined -2.7% on average over the five years between 2021 and 2026.

Is employment in the Telemarketing & Call Centres in Canada expected to grow or decline over the next 5 years?

See our full analysis of the Telemarketing & Call Centres in Canada to understand if the industry employment is expected to grow or decline over the next five years.